The Associate Account Manager role is fundamental in Gateway Specialty’s production of new business and retaining our book of existing business. This role will provide a unique experience in interacting with our customers and the handling of their new business submissions and renewal accounts. This role also includes the challenge of building relationships with our markets and customers. This position will include the opportunity for professional development, insurance education, networking, and introduction to a variety of different career paths for future advancement.
Essential Functions:
- Review submissions and qualify risks in an effort to quote new business
- Analyze, submit, and process renewal business in accordance with company objectives and our markets’ guidelines in order to achieve our renewal retention goal
- Submit risks to market and define overall requirements per our customers needs
- Act as a liaison between markets and customers to negotiate favorable insurance quotes
- Review quotes for accuracy before sending to the agent
- Make outbound phone calls to follow up on quotes and understand the marketing situation
- Communicate coverage and selling points effectively in an effort to educate the agent on advantages in the quote
- Solicit new business and maintain relationships with existing customers as applicable
- Respond to customer emails and phone calls in compliance within service standards
- Responsible for growing a book of new business and retaining existing book of business
- Service policies and handle endorsement requests as needed
- Pursue continuing education programs for both professional and personal development
Specific Experience:
- 2+ years insurance experience
- Property and casualty license
At Gateway Specialty, our goal is to strengthen our community and culture by representing all races, genders, religions and sexual orientations. We continue to move conversations about diversity, equity and inclusion forward to ensure every community member has a sense of belonging, a voice and a seat at the table.
Job Type: Full-time
Pay: From $51,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Commute:
- Wayne, PA 19087 (Required)
Work Location: In person