Job Title: Service Manager
Company: Celebration Chevrolet
Location: 2001 South Havana Street, Aurora, Colorado 80014 (formerly Ed Bozarth Chevrolet)
Compensation: $8,000/month Salary + Performance Based Bonus (Total Expected Pay $200,000+)
Job Description:
Celebration Chevrolet is seeking an experienced and dynamic Service Manager to lead our service department. This role is crucial to our dealership's success and customer satisfaction. We are looking for a leader who can drive excellence, profitability, and ensure the highest standards of service.
Key Responsibilities:
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Team Leadership: Recruit, hire, train, and retain a talented team of 28+ technicians, 8 apprentice technicians, 8 express service technicians, 4 valets, and 6-8 world class service advisors
- Customer Satisfaction: Ensure a superior customer experience by maintaining high standards of service quality and customer care.
- Performance Management: Set and achieve service department objectives, exceeding NCM 20 group performance standards.
- Profitability: Drive department profitability through effective management practices and innovative strategies.
Qualifications:
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Proven experience as a Service Manager in a high-volume dealership.
- Strong mechanical and technical background that commands respect from technicians and provides a foundation for the to learn from your past experience as a great technician before becoming a service manager.
- Proven track record of success in achieving results in profit, recruiting and staffing, customer experience, and driving repair order volume increases.
- Strong leadership and team building skills.
- Excellent communication and customer service abilities.
- Comprehensive knowledge of automotive repair and maintenance processes.
- Ability to manage and motivate a large, diverse team.
- Strong organizational and problem-solving skills.
Compensation:
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$100,000 annual salary plus 4% of dealership net profit
- Total Expected Pay: $200,000+ with target performance.
Why Join Celebration Chevrolet?
Work for a Bozarth family-owned dealership where you have an opportunity to grow your career and make a significant impact in a department that is currently underperforming.
This is a department with huge growth potential where you can demonstrate your capabilities to a General Manager who recently joined this dealership (previously a General Manager of a top 50 Chevy store in the nation) and a proven dealer operator who has other dealerships with top performing service departments. Both are looking for help from one of the best service managers in the nation to realize this this opportunity.
Submit your resume to bozarthaurora.bamboohr.com/careers