Overview:
We are seeking a Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls, take messages, and redirect calls as needed
- Assist with event planning and coordination
- Perform data entry tasks accurately and efficiently
- Manage calendars and schedule appointments
- Provide customer support by addressing inquiries and resolving issues promptly
- Maintain a tidy and organized front desk area
Qualifications:
- Proven experience in a front desk, administrative, or customer service role is preferred
- Knowledge of medical receptionist duties is a plus
- Proficiency in data entry and transcribing information accurately, especially patient demographics and insurance information
- Strong phone etiquette skills with the ability to handle multiple calls simultaneously
- Excellent calendar management skills to coordinate appointments effectively
- Ability to provide personalized assistance similar to that of a personal assistant
Benefits:
- Competitive salary based on experience level
- Opportunities for career growth and development within the company
- Supportive work environment that values teamwork and collaboration
If you are a detail-oriented individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for the Front Desk Agent position.
Job Type: Full-time
Pay: $17.31 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
Experience:
- Medical receptionist: 1 year (Required)
Ability to Relocate:
- Henderson, NV 89052: Relocate before starting work (Required)
Work Location: In person