Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will possess strong communication skills and a passion for providing exceptional customer service.
Responsibilities:
- Respond to customer inquiries via phone, email, and text
- Provide information about products and services
- Resolve customer complaints in a professional manner
- Maintain customer records by updating account information
- Utilize sales techniques to promote products and upsell when appropriate
Requirements:
- Proven experience in customer service
- Excellent communication skills
- Ability to analyze and solve customer problems
- Demonstrated ability to communicate effectively and professionally
- Familiarity with phone etiquette and customer service best practices
Job Type: Part-time
Expected hours: 20 – 30 per week
Experience level:
- No experience needed
- Under 1 year
Weekly day range:
Work setting:
Ability to Commute:
- Hoover, AL 35244 (Preferred)
Ability to Relocate:
- Hoover, AL 35244: Relocate before starting work (Preferred)
Work Location: In person