We are looking for a Customer Service Representative to join our team and provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing product information. The ideal candidate will have strong communication skills, an ability to stay organized and multitask, and a commitment to providing the highest level of customer service.
Responsibilities:
- Demonstrate excellent customer service skills.
- Handle customer inquiries and complaints in a professional manner.
- Provide accurate and timely information to customers.
- Resolve customer issues in a timely manner.
- Follow up with customers to ensure satisfaction.
- Maintain customer records and update customer information as needed.
- Provide feedback to management on customer service issues.
Job Type: Full-time
Pay: $15.00 - $16.25 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
Work setting:
- Call center
- In-person
- Office
Ability to Commute:
- Coral Springs, FL 33071 (Required)
Job-related location requirement:
- Candidates must be within a 25-mile radius.
Work Location: In person