The Night Auditor is responsible for balancing the revenue and expense transactions that occurred during the day at the Hampton Inn & Suites Jackson. The Night Auditor will also be responsible for providing exceptional customer service to guests during the overnight shift.
- Balance and audit for accuracy room revenue, food and beverage revenue, cashier's reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues.
- Transmit credit card batches.
- Complete and transmit daily management and accounting reports and supporting documents.
- Act as a Guest Service representative and manager on duty during the overnight shift.
- Provide exceptional customer service to guests, including answering questions and resolving any issues that may arise.
- Assist with breakfast set-up and clean-up as needed.
- Perform other duties as assigned.
- High school diploma or equivalent.
- Prior experience in a hotel or hospitality setting preferred.
- Strong attention to detail and ability to work independently.
- Excellent customer service skills.
- Ability to work overnight shifts, weekends, and holidays as needed.
- Proficient in Microsoft Office and basic accounting software.