Join us at Merry Maids East Idaho and help build the company you’ve always wanted to work at! We are seeking an experienced and friendly office manager to drive smooth and efficient daily business operations while delivering exceptional results for clients and the company.
Responsibilities:
- Report directly to the business owner.
- Oversee client and cleaner scheduling and other general office functions.
- Manage inbound and outbound calls, acting as a first-line leader for resolving customer concerns; coordinate with the sales team on any issues.
- Onboard new teammates and help conduct new employee orientation.
- Conduct daily office inventory for supplies and equipment.
- Prepare cleaning equipment and products daily for cleaning teams.
- Utilize various IT systems to maintain data quality and ensure smooth customer operations.
- Perform laundry services for cleaning supplies each day.
- Handle limited bookkeeping, payroll/hour tracking, accounts receivable/payable, and payment processing.
- Monitor Merry Maids East Idaho social media accounts and review sites.
Who You Are:
- A friendly, organized, and process-oriented self-starter looking for long-term employment and career growth.
- Have 3+ years of experience in office management, office assistance, or a similar role.
- Enthusiastic about learning new skills and processes.
- Eager to adopt and use new technology and systems; confident with technology.
- Charismatic and personable with customers and teammates.
- Passionate about joining a high-functioning team of trained professionals delivering a premium service.
- Reliable, hard-working, detail-oriented, and consistent.
- Able to pass a criminal and motor vehicle background check and drug screen.
- Hold a current valid driver’s license.
Skills:
- Clearly and effectively communicate business needs and priorities, both written and verbal.
- Analyze data and provide recommended courses of action.
- Exhibit immaculate attention to detail.
- Familiar with office technology and software applications.
- Capable of performing physical tasks including bending, squatting, reaching, and lifting items up to 30 lbs.
- Spanish language proficiency is a bonus but not required.
Benefits:
- Earn $17-24 per hour depending on experience and tasks undertaken, plus performance bonuses tied to company objectives, with 32-40 hours per week.
- Enjoy referral, longevity, and performance bonuses.
- Benefit from a monthly health insurance and cell phone stipend.
- Enjoy a work-life balance with no nights, weekends, or holidays required.
- Indulge in free office snacks.
- Opportunities for rapid advancement.
Merry Maids East Idaho is proud to be an Equal Opportunity Employer. We are a local, family, and veteran-owned business committed to positively contributing to the East Idaho community.
Job Type: Full-time
Pay: $17.00 - $24.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Office management: 3 years (Required)
- Administrative experience: 1 year (Required)
Ability to Commute:
- Idaho Falls, ID 83404 (Required)
Ability to Relocate:
- Idaho Falls, ID 83404: Relocate before starting work (Required)
Work Location: In person