One Goal, One Passion - Growth is Everything at Window Nation
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Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation._
Our Regional Director, Operations oversees the entirety of their region’s install operations. The ideal candidate will be responsible for pipeline management, inventory efficiency, expense control, staff development, best practice and SOP implementation and execution, change management and customer experience.
Core Role Responsibilities
- Overseeing all operations and business activities of the assigned region to ensure they produce the desired results and are consistent with the overall strategy and mission.
- Communicating and implementing the organization's vision, mission, and overall direction.
- Traveling on a regular basis to your branches to ensure teams are achieving goals, listen, support, and enable their success. Travel >60%
- Directly overseeing the profitability of the branches; deliver on region’s margin and profitability targets and manage region’s expenditures within budget guidelines
- Recommend, implement, and monitor actions to increase revenue generation and profitability
- Managing new office expansion and successful new location openings.
- Lead, develop and manage branch managers; create a culture rooted in impeccable customer support and a drive for results
- Work with relevant internal stakeholders to ensure payment receipt protocols are properly executed and A/R is collected timely
- Maintain positive customer relationships; identify, monitor and manage customer service standards
- Oversee recruiting, onboarding, and management of high-performance branch employees; maintain appropriate staff levels based on pipeline indicators
- Ensure appropriate safety protocols are in place; ensure adherence to all safe work practices
Basic Qualifications
- Bachelors Degree in Business Management or related field
- 10+ years of construction/home remodeling industry.
- 6+ years of progressive leadership experience
- 4+ years’ experience of managing P&L/Branch financials
Preferred Qualifications
- Experience with service and installation programming preferred
- Critical thinking to integrate facts, informed opinions, active listening, and observations.
- Decision making, problem solving and collaboration.
- Strong interpersonal skills to establish productive working relationships with multidisciplinary teams and support functions
- Ability to communicate effectively in both written and verbal form to customers
- Ability to counsel and motivate others, as individuals and as a group
- Leadership abilities
Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
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All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law._
Job Type: Full-time
Pay: $130,000.00 - $140,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed