Position Summary:
We are looking for a dedicated and detail-oriented Office and Warehouse Supervisor to oversee the daily operations of our office and warehouse facilities. The ideal candidate will have at least 2 years of Supervisory experience in Office and Warehouse management, with a strong understanding of e-commerce processes being highly beneficial. Proficiency in Microsoft Word and Excel is essential, and knowledge of the iOS operating system is advantageous. While not mandatory, knowledge of the Hindi language will be beneficial for effective communication with overseas business associates. A pleasant personality, positive attitude, and excellent organizational skills are essential for success in this role.
Main Requirements:
- Office and Warehouse Management Experience: Minimum 2 years of supervisory experience in managing office and warehouse operations, ensuring efficiency, and maintaining a well-organized workspace.
- E-commerce Processes: Familiarity with e-commerce portals and practices, including order fulfillment and shipping logistics.
- Microsoft Word and Excel Proficiency: Extensive use of Microsoft Word and Excel for tasks such as document creation, data analysis, and label printing.
- iOS Operating System Knowledge: Familiarity with the iOS operating system is advantageous.
- Organization and Attention to Detail: Strong organizational skills and attention to detail, crucial for accurate label printing, inventory management, and maintaining an orderly workspace.
- Time Management and Prioritization: Ability to prioritize tasks effectively and manage time efficiently in a fast-paced e-commerce environment.
- Positive Attitude and Interpersonal Skills: A pleasant personality and positive attitude to foster a collaborative work environment and manage junior staff effectively.
- Problem-Solving Abilities: Strong problem-solving skills to address issues in office and warehouse operations.
- Physical Capability: Ability to lift and move heavy objects up to 50 pounds and work comfortably in a warehouse environment with varying temperatures.
- Health and Safety Compliance: Ensuring compliance with health and safety regulations in both office and warehouse settings.
- Inventory Management: Keeping detailed records of inventory levels and conducting regular audits to ensure accuracy.
- Vendor and Supplier Coordination: Liaising with vendors and suppliers to ensure timely receipt and dispatch of goods.
- Continuous Improvement: Identifying areas for process improvement and implementing best practices to enhance efficiency and productivity.
- Customer Service: Addressing and resolving any issues or complaints related to warehouse operations or product fulfillment.
- Training and Development: Providing training and development opportunities for junior staff to enhance their skills and performance.
Key Responsibilities:
Office Operations:
- Open and close the office punctually to ensure a productive work environment.
- Regularly clean and maintain the office to provide a tidy and organized workspace.
- Print labels from online portals accurately and efficiently for product packaging and dispatch.
- Manage the office mailbox, handling incoming and outgoing mail regularly.
Warehouse Operations:
- Oversee pick, pack, and stage processes to ensure timely dispatch of products.
- Manage product returns, segregating them into sellable and non-sellable conditions.
- Clear empty cartons from the warehouse weekly to optimize space utilization.
- Ensure the safety and security of warehouse equipment and inventory.
- Ensure compliance with health and safety regulations.
- Keep detailed records of inventory levels and conduct regular audits to ensure accuracy.
Staff Management:
- Supervise and manage junior staff, providing guidance and support to ensure efficient workflows.
- Ensure team members meet their assigned tasks and deadlines.
- Provide training and development opportunities for junior staff to enhance their skills and performance.
Sample Room Upkeep:
- Maintain the sample room, ensuring it remains well-organized and presentable for showcasing products.
Equipment and Security:
- Ensure all warehouse and office equipment is secure, well-maintained, and in good working condition.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Language:
Ability to Relocate:
- Alpharetta, GA 30005: Relocate before starting work (Required)
Work Location: In person