At Trilogy AC we are looking for a motivated supervisor with experience, that can come in and improve the current state of our small business. We want someone that is motivated and has a passion for people. We care a lot about employees, so we want someone that can come in and bring out the best in everyone. We're looking for someone that can come in and steer the customer service team in the right direction. Our ideal supervisor is bilingual with experience in the HVAC industry.
Office Manager Job Responsibilities:
- MUST HAVE PROVEN EXPERIENCE OF MANAGING A SUCCESSFUL CUSTOMER SERVICE TEAM
- Supports company operations by maintaining office systems and supervising staff.
- Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
- Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
- Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
- Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
- Completes operational requirements by scheduling and assigning employees; following up on work results.
- Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
- Maintains office staff by recruiting, selecting, orienting, and training employees.
- Maintains office staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results.
- Achieves financial objectives by setting and meeting goals.
- Contributes to team effort by accomplishing related results as needed.
Job Type: Full-time
Pay: $55,000.00 - $63,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
Experience:
- Customer service: 8 years (Required)
- Inside sales: 8 years (Preferred)
- Supervising: 5 years (Required)
- HVAC: 3 years (Required)
Language:
- English (Required)
- Spanish (Required)
Work Location: In person