Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
Workday Extend is a subscription-based offering that empowers our customers to expand the business capabilities of Workday by building on our existing technologies. As a part of the Extend Product Management team we are looking for folks who can help us delight our customers, evangelize the enhancements, all while helping to deliver a superior end product experience.
About the Role
As a Business Analyst on Workday Extend, you will interact with our key stakeholders, support team, business technology and even our customers directly to help answer and support our key programs and initiatives, receive feedback, tackle technology issues and more. You will work to support operational aspects of Workday Extend and other internal programs. Best of all, you will use your organization skills and attention to detail to greatly improve customer experience! More specifically you can expect to:
Lead operations of multiple programs, including customer onboarding, offboarding and other program management duties as needed
Analyze data and build reports in Salesforce, Workday, Google Sheets and more to support custom operational processes
Provide customers, consultants, and Success Leads timely support on questions, feedback & technology
Build working relations with multiple internal teams such as Extend Developer Relations, Business Technologies (BT), Orchestrate, and Workday Education
Leverage business knowledge and expertise to find opportunities for process or system improvements
About You
Basic Qualifications:
3+ years Business Analyst/ Product Manager experience or relevant experience
3+ years in a customer facing role that will partner with the Business to evaluate and recommend process, workflow and manage customer functionality enhancements to meet the business needs
3+ years of experience with Google Sheets (or Excel)
Proven ability to identify problems, propose solutions, and drive projects to completion in a fast-paced environment
Other Qualifications:
Bachelor degree, or equivalent, and relevant working experience
Highly collaborative and self-confident with the ability to problem solve and raise issues.
Excellent verbal and written communication skills.
Strong technology skills; able to learn and adopt new technology.
Ability to be flexible, multi-task and get things done in a fast-paced and constantly evolving environment
Experience working with Postman or using APIs
Proficient in Smartsheet and Google Slides
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please
click here
.
Primary Location: USA.GA.Atlanta
Primary Location Base Pay Range: $91,200 USD - $136,800 USD
Additional US Location(s) Base Pay Range: $86,600 USD - $157,200 USD
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!