The SHOW comes alive at MGM Resorts International.
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Race & Sportsbook Shift Supervisor, you will oversee the daily operations of the Race & Sportsbook area while providing exceptional customer service to our guests. Also, you will play a key role in leading and assisting this department’s team members, handling guest concerns, and ensuring compliance with all gaming regulations and company policies.
The Starting Pay: $23.00 per hour
THE DAY-TO-DAY:
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Oversee the daily operations of the Race & Sportsbook area including but limited to:
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Closing out writers at the end of the shift and ensuring money has been transferred to the main cage.
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Approving complimentary items for guests and over-the-limit wagers for the property.
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Explaining betting lines and odds to guests.
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Manage and train the Race & Sportsbook staff during assigned shifts.
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Handle escalated customer inquiries and complaints.
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Maintain accurate records of betting transactions and report any irregularities.
THE IDEAL CANDIDATE:
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At least 2 years or prior relevant experience within a similar resort setting.
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At least 6 months of prior experience working in a Race & Sportsbook setting.
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Prior supervisory experience in a Race & Sportsbook setting.
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Ability to work varied shifts, to include weekends and holidays.
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High school diploma or equivalent.
THE PERKS & BENEFITS:
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Wellness incentive programs to help you stay healthy physically and mentally.
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Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
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Free meals in our employee dining room.
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Free parking on and off shift.
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Healthcare, financial, and time off benefits.
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Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
Are you ready to JOIN THE SHOW? Apply today!