Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement, intelligent health experiences for their patients, members and teams through integrated technology, AI and concierge services. Our solutions help people get the right care at the right time in the right place and stay healthy, while simultaneously reducing system friction and fragmentation, powering engagement, and orchestrating the enterprise. Pager Health partners with leading payers, providers and employers representing more than 28 million individuals across the United States and Latin America.
We believe that healthcare should work for everyone. We believe that it’s too important to be as cumbersome and difficult as it is. And we believe that there is a better way to deliver a simplified, more meaningful healthcare experience for all – one that we’re determined to enable.
Our mission is to solve needs in healthcare and engage consumers with the goal of helping them achieve better health and live better lives. The Senior Product Manager is responsible for owning the complete product lifecycle including, the strategy, the development, the road map, and growth in value of the Pager Health product lines.
A core responsibility of this role will be bringing innovative well-being and care solutions to market – which includes the product life cycle from strategy, ideation through build, delivery, and ongoing value validation. Working with internal and external stakeholders, we will ensure Pager Health is perceived as innovative, effective, and the partner of choice when it comes to engaging consumers and helping them along their healthcare journeys.
Product Management partners very closely with Sales, Client Success, Marketing, Operations, Clinical and Technology. To be effective, the Product Manager must thoroughly learn the products and be able to convey complex concepts in relatively simple terms. This role reports to the VP of Product.
Responsibilities:
- Owning the product lifecycle for assigned products and features
- Manage and own multiple product solutions to deliver effectiveness, efficiency, superlative experiences, and innovation
- Ensure external and internal stakeholders understand the company's products and value proposition
- Work with end-users and internal stakeholders to identify opportunities for product improvements
- Increase revenue opportunities through growth in features, use cases, and markets for product vertical
- Increase operational efficiency and effectiveness within the product vertical
Essential Functions:
Serve as the CEO of your domain and supporting features and services:
- Develop unparalleled familiarity with the markets we compete in
- Be a thought leader in the business problems that can be solved with your solution(s)
- Develop a deep awareness of competitive solutions in market
- Ensure internal partners understand solution(s) and their value to external partners
- Collaborate with Product Marketing to create written assets explaining solution(s) and translating technical
- Be a thought leader in Solution(s) S.W.O.T. and lead build, buy vendor analysis within product vertical
- Support Solution(s) Strategy for product offerings
- Engage clients and stakeholders in needs and feedback discovery
- Inform product development road maps for the product vertical
- Analyze customer specific solution requests, developing ROI for decision making.
- Develop additional use cases for Solution(s) within your products
- Ideate on new Solutions specific to your product
- Participate in quarterly business reviews with internal stakeholders
- Support Responses to RFP’s – Help develop “new territory” content with relevant SME’s
- Work on high value opportunities with senior level business stakeholders as needed
Qualifications:
- Related Bachelors degree or additional related equivalent work experience
- 7+ years of relevant product management experience in healthcare
- Experience in Enterprise Saas
- Experience in AI / Generative AI
- Direct experience in product management, including defining & owning the product road map & design
- Experience creating user stories and prioritizing your specific product backlog
- Experience managing multiple vendors
- Experience in owning the product lifecycle
- Past experience utilizing data and outcomes for decision making
- Strong MS Office capabilities
- Experience in Large Language Modeling (LLM) is a plus
Why Work at Pager Health?
At Pager Health, you will work alongside passionate, talented and mission-driven professionals – people who are building scalable platforms, solving critical enterprise-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need.
You will be encouraged to shape your job, stretch your skills and drive the company’s future. You will be part of a remote-first, dynamic and tight-knit team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly, you will be an industry innovator who is making a positive impact on people’s lives.
Offers are contingent upon the successful completion of a background check. This may include but is not limited to substance testing, education, employment, references, state and federal licensure and certifications, criminal history, Office of the Inspector General (OIG) and General Services Administration (GSA) exclusions checks.
For Colorado, Nevada, New York and Washington DC-based employment: In accordance with the Pay Transparency laws the pay range for this position is $135,000 to $155,000. The compensation package may include stock options, plus a range of medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, New York, and Washington DC.
At Pager Health, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.