Responsibilities:
- Responsible for treatment planning and care coordination
- Take care of insurance verification and issue resolution
- Review and attachment of documents for claim submission
- Handle updating of forms for compliance, i.e., translation updates, patient education, etc.
- Manage and track patient referrals
- Facilitate urgent referral for patients
- Direct patients to appropriate specialist referral
- Assist in obtaining consultation/specialists reports back to the health center
- Ensure that the patients/families have adequate understanding of referral procedures and the reason for specialist referrals
- Provide education and support to patients/families about the importance of keeping the specialist referral appointments
- Assist staff with orientation and training of volunteers and trainees
- Assist patients with scheduling appointments with specialists
- Collaborate with social workers to provide assistance and support to patient with financial or health insurance issues
- Act as the point of contact for patients/families with issues related to referrals
- Generate weekly referral and test tracking EDR reports
- Follow up with patients post-specialist visits
- Perform other duties as assigned
Minimum Qualifications:
- Two years community college or equivalent
- One to two years community health or health care experience
- Bilingual in English/Chinese highly preferred
Compensation and Benefits:
- Salary: $40,000.00 - 46,000.00 per year
- Medical insurance
- Employer-paid dental, vision, disability and life insurance
- 403(b) retirement savings plan
- Flexible spending accounts for transit, parking, health and dependent care
- Paid time off (28 days for the first year of employment)
- Employee Assistance Program
- Tuition reimbursement for eligible employees, and
- The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program
Job Type: Full-time
Pay: $40,000.00 - $46,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Medical specialties:
Schedule:
Work Location: In person