Performs all duties pertaining to Commercial, Mortgage, and Installment Loan Operations. Adheres to all regulatory compliance. Acts as a resource in responding to inquiries and resolving problems for Loan Officers. Proactively identifies issues or needed changes, recommends resolution, and participates in quality improvement efforts. Provides prompt, courteous and excellent service to internal and external customers at all times. Required to actively cooperate and interact with other departments to advance the overall interests of the bank. Maintains educational and professional expertise through attendance at job related seminars, trainings, conferences and workshops. Assists other operational support areas in the completion of their duties in times of unusual activity or as directed by management. Contributes to the effort of the Bank by performing other duties as assigned.