The CCS Companies, is looking to fill a core medical billing & claims administrative position to support our large client in the Memorial City area of Houston.
The Client Liaison is responsible for coordinating patient information, transferring files, transmitting medical bills and medical records, processing mail, assisting in payment inquiries and acting as the primary communicator between the client hospital and ClaimAssist while maintaining the highest level of efficiency and confidentiality.
This position will work on site in a hospital.
WHY WORK FOR CCS?
- $600 Welcome Bonus!
- Generous Paid Time Off Package of 3 weeks to start, PLUS you will receive an extra 1 week after 2 years for a total of 4 weeks PTO!
- No wait period on benefits for all new hires! You will be eligible on your first day! Blue Cross/Blue Shield Health and Dental Package, Vision and FSA options.
- Advancement Opportunities! Recognized in 2024 by HR.com for Best Coaching and Mentoring Program!
- Excellent Employee Referral program – make an extra $1500 referring great people!
- Competitive Wage and Recognition Programs, 401k with employer contributions, paid training, tuition reimbursement and so much more!
ESSENTIAL FUNCTIONS:
- Assists in payment inquiries and acts as the primary communicator between the client hospital and ClaimAssist.
- Coordinates patient information from client hospital to ClaimAssist.
- Transfers files to ClaimAssist.
- Transmits medical bills and records to ClaimAssist.
- Processes mail.
- Pulls all medical records and EOB's, then scans them into our system.
- Gathers and organizes mail, correspondence, and letters.
- Assists staff with other special requests (i.e. obtaining UB's, itemized bills, etc.).
- Absorbs other duties, as requested by manager or client hospital.
- Ability to maintain consistent and regular attendance in accordance with an established schedule.
- Ability to work onsite/in-office in accordance with CCS and department policies and procedures.
QUALIFICATIONS:
- Minimum of 1+ year of technical training or related experience in hospital claim submission required.
- Experience in EPIC preferred, Cerner, Meditech or other enterprise medical billing system experience will be considered.
- Knowledge of hospital billing and claims processing (EOB’s IB’s UB’s etc.) preferred.
- Knowledge of HIPAA requirements, general claims processing components, basic claim coding and submission practices, and payer processing requirements preferred.
- Ability to research the internet for claim issues and access payer websites.
- Ability to work independently and resolve routine problems with little supervision.
- Ability to work in a fast-pace environment.
- Strong customer service skills and experience.
- Basic keyboarding skills.
- Detail-oriented.
- Excellent verbal and written communication skills.
- Strong analytical and technical skills.
- PC skills; proficiency in MS Office, Word, Excel (required for routine reporting and communications).
- Minimal travel required.
- Coachable: Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.
EDUCATION REQUIREMENTS:
- High school diploma or equivalent required (Associates degree preferred).
The CCS Companies are an equal opportunity employer. Diversity and Veteran candidates strongly urged to apply!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Medical Billing or Claims Processing: 1 year (Required)
- EPIC, Cerner or Meditech: 1 year (Preferred)
Shift availability:
Ability to Commute:
- Houston, TX 77024 (Required)
Ability to Relocate:
- Houston, TX 77024: Relocate before starting work (Required)
Work Location: In person