Job Overview
Patient Care Coordinator/Front Desk needed for fast paced health care clinic specializing in non-surgical spinal care and regenerative medicine. Do you enjoy responsibility and knowing your work has a meaningful impact on your organization and you community? If this sounds like you, this could be a great opportunity for you! We are seeking a compassionate, highly organized person who loves to serve people. Previous experience or education with insurance and/or scheduling is a plus, however not required. Must adapt to change well and enjoy regular problem solving. Responsible for clinic efficiency and growth. Proven track record of staying at previous jobs required. Responsible for keeping the clinic running smoothly and on time during shift while multi-tasking and maintaining a caring and upbeat attitude. If you are looking for an opportunity to grow in a proactive, wellness driven, family owned private health care practice and want to lead others to health this could be the career path for you!
Duties
Job Responsibilities may include but not limited to:
Answering phones in a timely matter and assisting patients with setting up appointments to include answering questions about services offered.
Entering new patients and insurance information into the system
Helping patients check in for their appointments and informing patients not on treatment plans of checkout process
Collecting payments for services and assisting with authorized payment plans when needed.
Keeping daily patient flow efficient and minimizing patient wait times by directing them through their scheduled services for each visit.
Responding to patients on our text service
Processing insurance verifications
Getting pre-authorizations as needed
Keeping clinic neat in appearance and clutter-free
Assisting with insurance claims as needed
Experience
To be successful in this role, you should have the following skills and qualifications:
- Previous experience working in a medical or dental office setting preferred
- Proficient in using phone systems and handling multiple phone lines
- Familiarity with electronic health record systems
- Knowledge of HIPAA regulations and maintaining patient confidentiality
- Strong attention to detail and ability to multitask effectively
- Excellent communication skills, both verbal and written
- Ability to work well in a team environment
If you are passionate about providing exceptional patient care, have strong organizational skills, and thrive in a fast-paced environment, we would love to hear from you. This is an excellent opportunity to join a dynamic chiropractic practice that values teamwork and professional growth.
Please note that only qualified candidates will be contacted for an interview. Thank you for your interest in joining our team!
Job Type: Part-time
Pay: $15.00 - $16.50 per hour
Expected hours: 15 – 25 per week
Benefits:
- 401(k)
- 401(k) 2% match
- 401(k) matching
- Dental insurance
- Employee discount
- Financial planning services
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Uniform allowance
- Vision insurance
Healthcare setting:
Medical specialties:
- Physical & Rehabilitation Medicine
Schedule:
- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- On call
Ability to Relocate:
- Charleston, IL 61920: Relocate before starting work (Required)
Work Location: In person