Elevate your Career with Miller Paper & Packaging!!
Looking for an opportunity to excel in a dynamic work environment while fostering meaningful connections with both colleagues and customers? Miller Paper & Packaging is your next destination! Join our team where growth, success, and a supportive environment await you!
Position Details:
- Job Title: Customer Service Representative / Accounts Receivable
- Employment Type: Full-time, offering up to 40 hours per week
- Schedule: Monday-Friday, from 8:00am-5:00pm
- Location: Amarillo, TX
- Compensation: $15-$17/hour
Responsibilities and Duties:
- Answering all incoming calls & emails regarding billing issues, product problems, service questions, and general customer concerns
- Creating purchase orders and placing orders with vendors as needed
- Processing customer returns and picking up orders as needed
- Troubleshooting any backorders and finding any viable “customer approved” substitutes
- Completing follow through with customer and sales staff inquiries timely and efficiently
- Researching out of stock products and recommending suitable product substitutes to customers
- Reconciling vendor invoices to customer direct ship orders
- Scanning all customer signed proof of deliveries and attach to electronic customer order
- Ordering and processing all orders as assigned
- Printing, emailing and faxing customer invoices as needed
- Transferring and Shipping
- Performing Basic Accounting duties
- Other duties as assigned
Qualifications and Skills:
- High school diploma or GED required
- Minimum of 2 years experience in customer service role required
- Experience in the janitorial/paper industry preferred
- Ability to do routine business math calculations and reconcile invoices
- Strong communication skills both verbal and written required
- MS Office experience required
- Must be able to lift up to 50lbs
Benefits:
- 401K
- 401K Matching
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Sick/Personal Paid Time Off
- Vacation Paid Time Off
- Holiday Pay
- Annual Profit Sharing
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Application Question(s):
- All employees, regardless of position, are subject to pre-employment and random drug testing . Are you willing to undergo pre-employment/random drug screening?
- What is your hourly pay rate expectation?
Education:
- High school or equivalent (Required)
Experience:
- customer service: 2 years (Required)
- Microsoft Office: 2 years (Required)
- basic accounting: 2 years (Required)
Work Location: In person