Job Title: Executive Housekeeper
Location: Lewes, DE
Job Type: Full Time
Pay: $42K - $50K per year + Bonus
Benefits: 401k, Medical and Dental Insurance, Wellness Benefits, Life Insurance, Long Term Disability Insurance, Telemedicine, Paid Training, Paid Time Off and Company Discounts
SUPERVISES DIRECTLY: Room attendants, House-persons, Laundry Personnel
Purpose for the Position: To manage all facets of the Housekeeping Department ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas.
Essential Responsibilities:
· Supervises housekeeping and laundry staff: hiring, terminating, performance evaluations, training, and development.
· Assists management in the development of the department's annual budget. Monitors performance against plan.
· Establishes and maintains cost control systems for inventories, (linen, terry, OS&E, and cleaning supplies.
· Enforces policies and procedures.
· Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
· Schedules staff according to labor standards and forecasted business levels.
· Prepares daily assignment sheets for all housekeeping and laundry associates.
· Maintains cleanliness quality based on hotel objectives.
· Monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices.
· Compiles and reports accurate status of "the house" to the front desk department.
· Maintains productivity and labor cost goals.
· Works with finance to conducts formal inventories of linen, supplies and equipment as required.
· Orders and receives supplies; maintains adequate inventory levels.
· Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day.
· Maintains departmental key control.
· Maintains deep cleaning program.
· Acts as Manager on Duty as required.
· Conducts monthly department meetings.
· Attends weekly staff meetings.
· Complete projects as determined by the General Manager and Assistant General Manager.
To do this kind of work, you must be able to:
· Read and interpret business records and statistical reports.
· Use mathematical skills to interpret financial information and prepare budgets.
· Analyze and interpret established policies.
· Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions.
· See differences in widths and lengths of lines such as those on graphs.
· Deal with the public, customers, and associates with tact and courtesy.
· Plan and organize the work of others.
· Change activity frequently and cope with interruptions.
· Speak and write clearly.
· Accept full responsibility for managing and activity.
· Be available for work evenings, weekends, and holidays.
Position Requirements
· High School diploma or equivalent required
· Availability to work weekends, evenings, and holidays are required
· Two to three years of supervisory/management experience in housekeeping required
Job Type: Full-time
Pay: $42,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Shift:
Education:
- High school or equivalent (Preferred)
Experience:
- housekeeping supervisor: 2 years (Preferred)
Work Location: In person