Our District Managers are both Brand Ambassadors and Servant Leaders. They lead through influence and by example. The District Manager is accountable for profitability, development of leaders, and operational performance while ensuring Standard Operating Procedures (SOP) and system compliance in each location within their market. Each market consists of 3 to 4 locations. The District Manager works closely with marketing and recruiting to drive guest traffic and build internal talent pipelines of team members who are lead and developed into future leaders.
Our district managers create a consistent encore experience for our internal and external guests. They are passionate about building great teams, empowering others, and creating a positive culture.
Essential Job Functions
The information provided below encompasses the functions and values associated with this position.
Duties and Responsibilities
The individual in this position is expected to engage in the following work-related activities:
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Serves both the internal and external guest.
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Sets quarterly goals for each management team that are in line with company strategic plan and meet the required expectation for each metric.
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Acts as a funnel when information is needed to be passed down from their Regional Manager and Director of Ops to the field.
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Develops store level managers through influence and governance.
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Recruits future talent that fits the Zaxby’s Culture
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Focuses on building people so that they can in turn build the business.
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Explains the “Why” when coaching future leaders while also utilizing the Plan, Tell, Show, Do, Review (PTSDR) training method.
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Works a minimum of 6 hours in each location, within their district, bi-weekly.
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Plans and prepares for each store visit with the intention of development and commits to limiting outside distraction via cell phone or email during store visits.
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Conducts store inspections to ensure that brand standards and procedures are being always upheld.
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Ensures protection of the Brand through adherence to standards and policies
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Uses creative and innovative strategies to create and maintain community partnerships with a variety of organizations.
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Collaborates with the Regional Manager and Director of Ops when needed to solve roadblocks within their district.
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All other duties necessary to ensure district operations function properly.
Mission and Values
The Zaxby’s Mission Statement is to “Consistently create encore experiences that enrich lives, one person at a time.” Every company has one. Not every company means it. We do.
We have core values that drive our business. We stick to these values to make sure that we are moving in the right direction. By using these values as guidelines in everything you do, you’ll help keep Zaxby’s unique and special.
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Guest Focused – Our success is linked to satisfied guests. We will keep the guest at the center of everything we do.
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Develop Talent – We recognize that people are our most important asset. We strive to attract, motivate, recognize, and develop the best, diverse talent possible.
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Operational Excellence – We execute our systems with excellence. We strive to achieve the highest quality possible in everything that we do.
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Continuous Improvement – We deliver what we promise but strive to deliver more than is expected. We will embrace change when it allows us to improve excellence.
Job Qualifications
The following requirements must be met in order to qualify for this position.
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Must be 18 years of age or older.
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Must have a valid driver’s license, vehicle insurance, and reliable transportation.
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Ability to work a flexible schedule including days, nights, weekends, and holidays.
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Successful completion of background check, and motor vehicle report
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Subject to annual motor vehicle report
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Demonstrated developer of people
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Proven business acumen
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Servant leader
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Demonstrated developer of people
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Self-motivated leader with the ability to solve complex problems.
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Strong planning and organizational skills
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Ability to create and implement management development plans.
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Excellent interpersonal communication, presentation, and conflict resolution skills
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Basic math and accounting skills
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Strong analytical/decision making skills.
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Demonstrates loyalty, integrity, dependability, empathy, and professionalism.
Additional Qualifications:
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1-3 years prior Multi Unit Leadership (preferred)
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Must be able to operate 3 or more locations.
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Must be able to manage labor and food cost.
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Must be able to train store managers to uphold brand standards.
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Must be able to keep stores clean and organized.
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Required 50 work week.
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Gas for travel is included.
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Benefits included.
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Paid vacation time available.
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
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Sit, stand, and walk continuously.
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Occasionally stoop, bend, crouch, or climb, including the use of ladders.
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Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead.
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Continuous use of hands and wrists for grasping and fine manipulation
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Communicate proficiently through speech, reading, and writing.
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Maintain effective audio-visual discrimination and perception to observe and respond to the environment.
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Work in an environment that features hot and cold temperature variations and exposure to food allergens.
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Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment.
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Office environment; work with computer and office equipment
How to apply:Click on the Apply Now button to apply through Zapid Hire.