Deli Associate Full Job Description
About Pemberton Farms
Pemberton Farms Marketplace, a fourth-generation family-owned unique specialty grocery store and garden center in North Cambridge, operating since 1930. Our sprawling retail business includes a busy gourmet deli and catering services, a full liquor section and a growing gift basket e-commerce division.
Our environment is fast-paced, team-oriented and customer-focused. We pride ourselves on exceptional quality and customer service and are seeking team members who want to contribute to our mission. Our ideal candidates are passionate foodies, communicative, organized and detail-oriented, self-starters and team-players. If Pemberton Farms sounds like the place for you, we’re interested in talking to you!
Applicants must be at least 18 years old (by state law to handle liquor).
Our store hours are 7am to 9pm Sunday through Thursday, and 7am to 10pm on Friday and Saturday. Opening shifts begin at 6am, and closers can expect to stay approximately 30 minutes after the store closing.
Mid shift: hours are 11AM - 7PM or 10AM - 6PM;
Night shift: start time is 2PM until Close (9pm Sunday-Thursday, 10pm Friday/Saturday);
We are hiring full time, specifically for both weekday mid/evenings and weekends mid/evenings.
Position Responsibilities
- Provide exemplary customer service by greeting customers in the department and ensuring their orders are filled to meet their expectations.
- Make suggestions to our customers to enhance their shopping experience.
- Become familiar with products in the store to answer questions and make suggestions to customers.
- Our deli consists of multiple parts such as a bakery case, prepared food case, sandwich line, bowl bar, freshly made juices, and smoothies. We are also responsible for takeout orders via chow now as well as catering orders.
- Deli members are required to set up the prepared food case, grab and go case, and sandwich line.
- Responsible for helping customers with cold cut orders, sandwich orders, bowl orders, juice orders, and smoothie orders
- Must be comfortable with using slicers, knives, and other equipment such as panini presses and ovens.
- Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.
- Replenish product in the deli cases, rotating product and ensuring code dating procedures are followed.
- Accurately record and assist in preparation of deli special orders to ensure the customer is delighted with the finished product.
- Maintain cleanliness of department and work area, including the back room.
- Assist in maintaining deli cooler efficiency by unloading deliveries.
- Rotate and check code dates on products to ensure customers’ safety.
- Assist in other areas as required.
- The ideal candidate is great at multitasking, customer service, and is familiar with handling food.
Position Detail
Open availability preferred; Applicants must be 18 years old; Pay starting at $20/hr. plus tips with room to grow if you have experience
Mid shift: hours are 11AM - 7PM; Night shift: start time is 2PM
Benefits
Employee discount; Health insurance; Paid time off
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 37 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Restaurant type:
Shift:
- 8 hour shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Application Question(s):
- Are you available to work Monday-Friday evenings?
- Are you available to work both Saturdays and Sunday evenings?
Work Location: In person