Overview:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have excellent customer service skills and knowledge of Dental Billing and Dental Insurance.
Duties:
- Greet and welcome Patients in a friendly and professional manner
- Check Patients in and out efficiently
- Answer phone calls and direct them appropriately
- Help getting Insurance breakdowns
- Running Reports in Eaglesoft
- Ensure the front desk area is clean and organized
Experience:
- Previous experience in a front desk or customer service role preferred
- Proficiency in using phone systems and Dental software like Eaglesoft
- Strong phone etiquette and communication skills
- Bilingual proficiency is advantageous
Joining our team as a Front Desk Associate offers the opportunity to work in a dynamic environment where you can enhance your customer service skills and provide an amazing experience to our patients.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Dental receptionist: 1 year (Required)
Ability to Commute:
Work Location: In person