Guardian Services Industries is seeking a full-time, live-in Resident Manager who will be responsible for the facility management of a 14-story property in Manhattan, ensuring a high quality of life for all residents. The property is managed by The Dermot Company, a New York City and Florida based real estate developer and operator.
ABOUT THIS ROLE
Some of the things you’ll be working on include:
- Managing the day-to-day operations of the property while emphasizing a positive response to concerns of residents. Supreme customer service is key. This includes completing and closing out work orders alongside the handyman.
- Managing, coaching, training and developing building staff in a productive working environment.
- Ensuring the timely maintenance of all building operations and systems, including the coordination of preventive maintenance work.
- Ensuring that all properties pass all surveys, audits, reviews, and inspections.
- Overseeing all maintenance and repair work, including obtaining quotes from vendors, scheduling and coordinating work, and reviewing work after completion.
- Working with the general manager to negotiate all service contracts, including bidding, awarding, and managing building contracts and ensuring that suppliers/service providers are meeting contractual obligations (i.e., HVAC, cleaning, landscaping, snow removal, pest control, critical systems maintenance, etc.).
- Responding to building emergencies to coordinate resources and provide appropriate guidance in securing the emergency and implementing corrective and preventive actions.
- Overseeing construction projects and capital improvements and maintaining compliance with municipal codes and safety standards; supervise the work of outside contractors as required.
- Other duties as assigned such as responding to all emergencies regardless of hours. This role is on-call 24 hours.
ABOUT YOU AND WHAT YOU OFFER
- A full-service oriented individual who can handle multiple tasks with efficiency and accuracy.
- A minimum of 3-5 years of residential management experience (luxury residential experience strongly preferred).
- An active member of the 32BJ union or be willing to join the union upon hire.
- Maintenance experience with a solid knowledge of building systems including, but not limited to plumbing, electrical, carpentry, apartment alterations, waterproofing, & HVAC
- Exceptional verbal and written communication; professional manner and image.
- Valid relevant professional licenses and certifications.
- Ability to self-manage and prioritize.
- Must be able to work for any employer without any restrictions.
Job Type: Full-time
Pay: $93,000.00 - $98,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- Evenings as needed
- Monday to Friday
- Weekends as needed
Work Location: In person