Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
The Sales Coordinator handles administrative duties, promotes the park, and supports the sales representatives and manager. The ideal candidate needs to possess strong communication, interpersonal, and customer service skills.
We are currently looking for a:
Castle Park - Sales Coordinator
Roles & Responsibilities:
Rate: $17.00/hr
Roles & Responsibilities:
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Handle phone inquiries and reservations for groups
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Count and prepare tickets for groups
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Respond to all donation requests in a timely manner
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Respond to complaints and forwards to correct manager
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Inform guests of unforeseen delays or problems
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Remain up to date with park events, promotions and prices
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Greet groups upon arrival, collect payment, and distribute tickets to group leader
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Input group reservations into electronic system
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Assist with preparation for group events
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Perform data entry
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Complete daily and weekly reports both on time and correctly
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Maintain a clean and safe work environment
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Complete any tasks as requested by the Sales Manager or Management
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Comply with all park policies, procedures, and labor laws
Education: High School Diploma or equivalent.
Languages: Fluent English. Bilingual skills are helpful.
Skills:
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Communication – Highly developed interpersonal, verbal and written communication skills, including presentation skills; ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel
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Leadership – Inspire others to achieve results, establish credibility throughout the organization and maintain a visible leadership role in appropriate industry, community and business organizations as necessary
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Problem Solving/Analysis – Define problems, research and collect data, draw valid conclusions and execute remedial strategies in a timely manner
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Project Management: Understand and manage projects from concept to completion. Develop and achieve strategic objectives, plans and time schedules; organize and manage competing priorities, while maintaining a steadfast commitment to detail
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Executive Presence – Represent the Company well internally and externally; convey a professional and positive image of the organization and business affiliates
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Flexibility – Handle multiple priorities simultaneously; maintain a flexible work schedule to meet changing demands for multiple concurrent projects
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Initiative and Adaptability – Take initiative and execute plans to accomplish strategic objectives in a fast-paced, evolving environment
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Computer Proficiency – MS Office Suite (Excel, Word, Outlook, PowerPoint)
Experience:
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Prior sales experience preferred
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Guest service experience
Other:
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Must be 18 years or older
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Must be able to work evenings, weekends, and holidays
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Ability to work both indoors and outdoors in varying climates
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Must be able to stand, kneel, walk, stoop, and bend
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Must be able to regularly lift and/or move up to 10lbs
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Must possess a valid driver’s license
Team member benefits:
Working at Castle Park is about making people happy. It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Castle Park employee, you can be the smiling face that greets incoming guests, a cook that makes things happen in the kitchen or a ride operator that keeps people entertained and safe.
Castle Park Perks & Benefits:
Flexible schedule
Ability to cross-train and learn unique skills across various departments
Free admission to Kennywood and all Palace Entertainment parks on your days off
Invited to exclusive employee events throughout the season
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Castle Park. Apply today!
Do not miss the chance to spark your career now!