Retail Pharmacy Technician - PTCB
The Pharmacy technician operates under the direct supervision of the pharmacist and is responsible for performing the administrative and service-based duties that keep our customers satisfied. The ideal candidate for this position is detail-oriented, able to multitask, and enjoys working with customers.
The duties of this job are as follows:
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Greet/wait on/service/answer question etc. for the store’s customers
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Receive prescriptions/gather and process patient information
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Computer processing/adding patients, doctors, drugs, etc.
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Filling Rxs/processing/counting/labeling, etc.
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Answering the phone
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Call Doctor’s office for refills when needed
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Calling Doctor’s office for patient/Rx information –clarification, etc.
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Take phone in prescriptions from Doctor’s office @ pharmacists’ delegation
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Call insurance company when needed
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Checking in Rx orders for patient/calling on shorts, overages, order errors, outdates, credits, out of stocks etc. (including the out-front orders when necessary)
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Inventory control-walking the shelves/straightening/checking for outs and over stock/checking for outdates, checking transfer website, etc.
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Daily orders for inventory/stock reviewing the negative on hand, counting/correcting improper inventory counts
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Reviewing and counting through Top 200 inventory when received from the Rx Services Dept
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Reviewing and attempting to correct prescriptions listed on Little A report
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Reviewing and correcting prescriptions listed on Negative Paid Report
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Reviewing medication synchronization calendar and processing patients 3-5 days prior to sync date
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Checking on owes and making sure items have been ordered and received promptly
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Stock Rx dept. daily with supplies/bags/vials, etc…
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Clean Rx dept.-straighten/dust/empty trash/vacuum, etc…
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File and complete daily information on Rx’s filled
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Separate and file invoices
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Check in C-IIs and complete order forms
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Return prescriptions to stock not picked after 30 days, credit insurance company and patient records
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Process third party checks via Epicor and enter into google drive spreadsheet daily
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Outdate checks are posted under miscellaneous, not third party
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Clean/maintain the computer system: delete duplicate drugs files, prescriber files, etc.
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Run cash register
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Help out front when necessary
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Print and mail out statements in a timely manner at the beginning of each month. Keep pharmacy manager updated as to any problem accounts or discrepancies
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Make sure all past due accounts are taken care of in a timely manner. Report accounts over 90 days to Pharmacy Services
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Make sure that everyone running a cash register is aware of bad accounts, or questionable circumstances
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Train back up person for vacations, sick days, etc.
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General housekeeping to be completed by store team:
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Daily: empty trash, vacuum
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Weekly: clean bathrooms, dust shelves/fixtures
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As needed/requested: move products/boxes; run errands/make deliveries; face products on shelving
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Do whatever is deemed necessary for creating a friendly, caring, safe and happy environment/culture for both customer and teammates.
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Have Fun and Be Positive Everyday!
Skills that are an absolute must include:
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Outstanding Customer Services Skills
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Effective Communication Skills
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Attention to detail
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Time Management
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Organization Skills
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Basic Computer Skills
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Willingness to learn new skills
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PTCB Certification
Benefits of working for HomeTown Pharmacy:
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Competitive Wages
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Benefits
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Work Life Balance
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