Responsibilities:
- Assist the store manager in overseeing daily retail operations
- Provide exceptional customer service and ensure customer satisfaction
- Train and supervise retail staff to deliver excellent service and achieve sales goals
- Assist in employee orientation, performance evaluations, and disciplinary actions
- Monitor and manage inventory levels to meet customer demand
- Develop and implement strategies to increase sales and meet budget targets
- Coordinate and execute promotional events and sales initiatives
- Maintain a clean and organized store environment
- Handle customer inquiries, complaints, and returns in a professional manner
- Ensure compliance with company policies and procedures
Qualifications:
- Previous experience as a leader or similar role in a retail setting
- Strong customer service skills with the ability to resolve issues effectively
- Proven track record of achieving sales targets and driving revenue growth
- Excellent communication and interpersonal skills
- Ability to lead and motivate a team of retail associates
- Knowledge of budgeting, inventory management, and sales techniques
- Experience conducting interviews and making hiring decisions
- Proficient in using point-of-sale systems and other retail software
- Professional phone etiquette and strong problem-solving abilities
We offer competitive pay based on experience.
If you are a motivated individual with a passion for retail, excellent leadership skills, and a commitment to delivering exceptional customer service, we encourage you to apply for the position of Key Carrier Leader.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
Experience:
- Leadership: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Commute:
- Opelika, AL 36801 (Preferred)
Ability to Relocate:
- Opelika, AL 36801: Relocate before starting work (Required)
Work Location: In person