We are OCASA, a family owned business with over 40 years of experience in specialized logistics for the life sciences industry. Our end-to-end services are tailored to each client throughout the clinical journey. We have been providing efficient solutions to improve people's lives since we started operations in New York City in 1982. To continue supporting our partners and become a leading global company that implements patient-focused solutions, we are expanding our operation into the Americas, Europe, and Asia markets.
The Operations Coordinator is responsible for all processes related to logistics (shipping, delivery, collection, ext.) of general cargo. It is also the link between shipments and customers.
Job Purpose
- Responsible in scheduling all transportation activities, receiving, shipping, handle import/export, distribution activities, and pack customers’ orders.
- Prepare daily documentation for the process of regular shipments. Process daily shipments according to destination. Elect different types of re-dispatching (directly or through brokers – door to door.
- Verify the information and data of commercial invoices for shipment samples.
- Enter and correct brokers, services and other guides transmitted automatically in the system. Follow up the clearance process.
- Coordinate with dispatcher pick-ups or receiving of packages coming or going out of the local office. Enter all dispatched shipments received by the warehouse.
- Daily verification of any discrepancies (Import/Export) on air freight and inform of any delays. Enter delays of importation to the system.
- Support the department in importation to review the inbound shipments.
- Prepare daily documentation for the process of regular shipments. Process daily shipments according to destination. Elect different types of re-dispatching (directly or through brokers – door to door.
- Enter costs in the system to demonstrate or show all exportations.
- Will perform other duties as needed.
Qualifications & Skills Required: **
- Minimum of 1 year of experience in operations, logistics, and customer service.
- Demonstrated ability to work in a collaborative team environment.
- Must be able to work independently while handling multiple priorities and responsibilities.
- Must have strong problem-solving, time management, and organization skills.
- Strong verbal and written communication skills in English and Spanish are required.
- Must be proficient in Microsoft Office (Word, Excel, and Outlook).
- Knowledge in SAP it is a plus.
- High School diploma or equivalent.
- The role may require occasional work outside of standard business hours to accommodate client needs or urgent issues.
- Occasional travel (domestic and International) may be necessary to visit client sites, attend industry events or be part of a force majeure contingency.
Work Setting
- Office setting, sitting for long periods.
- Occasionally lift and carry up to 50 lbs.
- Flexible 1 work day apply after 90 days
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person