Terros Health is hiring a Practice Manager at our McDowell Health Center in Phoenix, AZ
Full-Time, Employed
Monday-Friday
Bachelor’s Degree in Related Field; Associate Degree in Related Field
Two Years Supervisory Experience
NextGen Experience - Strongly Preferred
Behavioral Health and Primary Care Experience Strongly Preferred
The Practice Manager ensures the practice meets quality, cost-effective care to all integrated Terros Health patients and assists the site administrator in implementing the Terros Health vision and strategic plan. Participates in department and agency meetings as required, researches policies and procedures related to compliance and/or efficiencies and recommends, develops and implements improvements in practice. Oversees the business and financial operations for the site. Resolves any medical-administrative problems and keeps lines of communication open with staff to ensure high employee morale and a professional, healthful clinic atmosphere. Maintains professional affiliations and enhances professional development to keep current in the latest health care trends and developments.
Practice Manager Duties Include:
- Review and analyze financial data including payor and service mix on a daily basis to proactively manage financial success of the practice. Educates staff on insurances and billing to ensure all patient encounters are maximized.
- Responsible for all aspects of supervision, including Interviewing, hiring, training , disciplining, and evaluating assigned staff to ensure they have the appropriate skill mix to perform all functions of their position while providing an exceptional customer experience.
- Oversees provider appointment schedules and support staff scheduling processes to maintain quality of care and financial stability in the program. Utilizes reports to monitor no show rates and provider availability.
- Provides leadership to the team and models and promotes integration. Demonstrates the ability to work in interdisciplinary teams both internally and externally.
- Maintain extensive knowledge of the NexGen electronic medical record and associated billing, reporting functions and documentation requirements.
- Ensures that auditing and monitoring requirements are met; informing management of any deficiencies and working together to develop and implement action plans.
- Demonstrates an understanding of PCMH, FQHC, UDS and other accreditation and regulatory standards and assists in implementation and maintenance in these areas. Provides written reports as needed.
- Demonstrates fiscal responsibility related to ordering of office and medical supplies and equipment required at the site.
- Responsible for participating in the site-specific marketing activities of the practice. Encourages community education by participation in health fairs and community events to promote awareness.
- Identifies potential barriers to quality care and organizational processes to improve quality and service delivery and communicates them to their supervisor.
- Supervise, manage and ensure compliance with all TERROS personnel, administrative, financial and clinical policies ensures; that staff adhere to all policies and know how to access them electronically.
Apply with your resume at www.terroshealth.org
Benefits & Wellness
- Multiple medical plans - including a no premium plan for employees and their families
- Multiple dental plans - including orthodontia
- Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
- 4 Weeks of paid time off in the first year
- Wellness program
- Child Care Support Program
- Pet Insurance
- Group life and disability insurance
- Employee Assistance Program for the Whole Family
- Personal and family mental and physical health access
- Professional growth & development - including scholarships, clinical supervision, and CEUs
- Employee perks and discounts
- Gym memberships
- Tuition at GCU and University of Phoenix
- Car rentals
Qualifications
MINIMUM REQUIREMENTS
- Bachelor’s degree in related field. If no bachelor’s degree, then Associate degree in related field or medical billing certification or relevant experience. (Preferred)
- Two years supervisory experience.
- Strongly Preferred: Experience in administration, Behavioral Health and Primary Care.
- Good communication skills, evidenced by a non-judgmental approach, effective listening, and positive interactions.
- Proficiency using Microsoft Office suite and electronic health record system and experience with NextGen strongly preferred.
- Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience and meet requirements of Terros Health’s driving policy
- Must have a valid Arizona Level 1 Fingerprint Clearance card or apply for one within 7 working days of assuming role.
- Must pass a TB Test.
Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: From $61,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Education:
Experience:
- Supervising: 2 years (Required)
Ability to Relocate:
- Phoenix, AZ 85008: Relocate before starting work (Required)
Work Location: In person