National E Payment is a leader in providing alternative credit card solutions for small to large businesses across the United States. We are experts at finding the right solutions for our merchants. Our work environment is dynamic and entrepreneurial. In addition to providing competitive compensation and benefits, we believe in giving every employee the opportunity to grow and become more knowledgeable. We are presently looking to fill the position of Administrative Assistant in our Operations department. You will perform clerical and administrative functions in order to drive company success.
Responsibilities:
- Draft correspondences and other formal documents
- Enter business information into the company's Boarding Tool Software, maintaining a high level of accuracy.
- Answer inbound telephone calls
- Develop and implement organized filing systems
- Assist Operations Manager with processing of daily merchant account issues, management, and changes.
- Input approximately 10 full business applications into our Boarding tool.
- Scan and upload documents into the local Intranet
- Conduct quality control checks on the contracts and related materials prior to boarding the business.
- Handle incoming customer service calls, look up merchant information and route calls to other staff members as appropriate.
- Complete special projects for upper management as assigned.
- Complete Tech files and download terminals
- Set up Virtual teminals
Qualifications:
- Previous experience in office administration or other related fields is a must
- Ability to prioritize and multitask
- Excellent written and verbal communication skills
- Strong attention to detail
- Strong organizational skills
- GED or equivalent REQUIRED; Associate degree preferred
- Skills in Excel, Outlook, and PDF REQUIRED
- 3 year of customer service experience REQUIRED
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person