The Redden Insurance Agency is committed to providing exceptional insurance services to our clients. We pride ourselves on our personalized approach, ensuring every customer feels valued and understood. We are looking for a dedicated Customer Service Representative to join our dynamic team.
We are seeking a friendly, outgoing, and organized individual to join our team as a Customer Service Representative. The ideal candidate will be a people person who never meets a stranger, possesses excellent follow-up skills, and can obtain an insurance license.
If you are a motivated individual with a passion for helping others and a desire to grow within the insurance industry, we would love to hear from you. Join The Redden Insurance Agency and make a difference in the lives of our customers!
Salary: $30000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
Assist customers with billing inquiries and policy changes.
Discuss and educate customers on various coverages.
Conduct policy reviews with customers to ensure they have the appropriate coverage.
Develop and maintain strong relationships with customers.
Identify and uncover new sales opportunities through cross-selling.
Assist customers in filing claims and guide them through the claims process.
Onboard new customers, ensuring they have a smooth transition and understand their policies.
Requirements
Friendly, outgoing personality with a passion for helping people.
Excellent organizational and follow-up skills.
Ability to develop strong relationships with customers and team members.
Strong communication and interpersonal skills.
Must be able to obtain an insurance license.
Previous experience in customer service or insurance is a plus but not required.
Company Description
The Redden Agency's number one goal has always been to take care of those on our team, and this is followed closely by making sure our clients have an EXTRAORDINARY experience during every interaction with our team. This experience starts with our Agents who help welcome new clients to our agency family. As a part of our team, your job will be to help the customer secure the best policies with appropriate coverage's to protect them and their family if something were to happen. In other words, you will become a trusted advisor.