Rival Technologies, LLC, offers innovative products that meet customer-specific design requirements. With 20 years of application assistance experience, we can recommend the right products to fit design and performance requirements. From components to full fabrication, Rival has the knowledge and ability to assist in finding solutions to even the most challenging applications. Our expansive and flexible manufacturing vendors allow us to consistently satisfy demanding production schedules with reliable, low-cost, high-quality products.
Our Senior Operations Manager position is a key member of our management team and is responsible for leading, supporting, and growing our market segments, generating the highest possible net margins, streamlining activities between US and Asian Teams, establishing best practices, enhancing personnel capabilities, and team collaboration. Responsibilities include creating strategies to drive key metrics, providing personnel guidance, and functioning as a thought partner with ownership specifically in the areas of purchasing and supply chain, logistics, warehouse, inventory, planning, production, project management and quality.
Responsibilities
- Enhance customer satisfaction by providing a quality product on time
- Ensure Operations/Supply Chain supports US and Asian team members
- Managing the ERP system best use strategies
- Assisting in supplier selection and development
- Overseeing for Shipping & Receiving for domestic and foreign customers and suppliers
- Overseeing warehouse by reviewing and managing inventory levels of raw materials and finished goods, including third-party warehouses
- Planning and implementing effective warehouse technologies for tracking and managing cost-effective inventories
- Leads the Shared Services Team, which includes Project Management and Continuous Improvement Support
- Oversee domestic production and create best practices.
- Provide support to the Quality Improvement Initiatives, including our Asian partners.
- Responsible for KPIs, such as OTD, Expedited Freight, etc.
- Support in the guidance and development of team members
- Identify and provide updates on improvement and at Monthly Business Reviews (MBR)
- Develop a culture of Continuous Improvement through problem-solving
- Direct day-to-day activities
- Improve visibility to project and work accountabilities for US and Asian members
- Assist in Quality Improvement Strategies and Initiatives.
- Fiscally maintain the facilities and equipment.
- Overseeing the tracking and reporting of QC issues and corrective actions with our suppliers
- Develop systems and reports to track the performance of the supply chain and logistics against established standards.
- Working with freight companies to minimize freight cost, damage, and shipping times
- Develop and document operational policies and procedures
Qualifications
- Bachelor’s degree in Business, Engineering or similar
- 10+ years of supply chain and manufacturing experience.
- Experience working with logistics companies and negotiating contracts
- Previous experience overseeing warehouse activities and inventory optimization
- Experience in overseeing planning and domestic production projects
- Professional Project Management Certification and/or Education a plus, with an understanding of project management tools required
- Previous experience overseeing Quality processes including QMS
- Ability to Manage and Lead US & Asian Teams in career development and problem-solving
- Strong ERP system knowledge and experience, a plus if NetSuite
- Adept in understanding financial processes and statements
- Hands-on and leads by example with an ability to work well under pressure
- Highly proficient with computers utilizing Microsoft Office applications
- Organizational skills with the ability to prioritize multiple assignments.
- Excellent interpersonal skills.
- Service-oriented but assertive/persuasive
- Resourceful, well-organized, highly dependable, efficient, and detailed oriented
- Effectively multi-task while maintaining excellent attention to detail.
- Ability to work and contribute to a team approach with a positive attitude and outlook.
- Strong interpersonal skills including oral and written communication
- Some travel and working outside of normal business hours is required.
- Must be authorized to work in the United States.
Rival Technologies is a collaborative, open work environment. Team members wear numerous hats and assist each other whenever possible. Responding to customers, suppliers, and manufacturing urgently is critical to success.
The candidate must be interested in learning new things and helping develop other team members. They work to meet their commitments and request help when needed.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $120,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Weekly day range:
Application Question(s):
- In this position, the successful individual will be able to work outside of normal business hours in order to effectively oversee and lead teams in Asia (Vietnam and China). What experience do you have in leading team members in other countries?
Education:
Experience:
- Supply chain: 10 years (Required)
- logistics: 3 years (Required)
- negotiating contracts: 3 years (Required)
- warehouse management and inventory optimization: 3 years (Required)
- planning (MRP): 3 years (Required)
- overseeing domestic production: 5 years (Preferred)
License/Certification:
Ability to Commute:
- Phoenix, AZ 85023 (Required)
Ability to Relocate:
- Phoenix, AZ 85023: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person