Primary Job Functio
To assist our membe
on the phone with banking
eds inclu
- g, but
- t limited to:
- wering member ca
- , experience with making pa
- nt arrangements, answer b
- c account inform
- on.
Employee
- l be located in Hauppauge, NY
- esponsibilitie
- nclude:
*Ser
- e members in
- ourteous and efficien
- anner*
*Assist
embers with onlin
t questions*
er phone ca
- with excellent phone etiquette*
*C
- act members to make payment arrangem
- s*
*Establishes and maintains rela
onships with members
- ile adhering to high service standards*
*Cross-sell credit u
n products to all member
*Assisting other departments as needed*
*Make payment arrangements on our loans
Position Requirements:
*Banking and/or strong customer service experience is necessary*
*Effective interpersonal and problem solving skills*
*Ability to work in a high volume customer service environment*
Ability to negotiate payment arrangements
*Working knowledge of Microsoft Office*
*Outgoing personality*
*High school graduate or equivalent*
*Bilingual, English/Spanish is a plus*
Presently seeking full time clerk: Must be able to work 40-hours/week.
Position Hours: Monday-Friday 8:15am-4:15pm, occasional Saturdays and late nights to post member payments
Full benefits include: medical, paid vacation, tuition reimbursement, 401 (K) and more.
EOE AA M/F/Vet/Disability
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* AD&D insurance
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Life insurance
* Opportunities for advancement
* Paid sick time
* Paid time off
* Paid training
* Tuition reimbursement
* Vision insurance
Weekly day range:
* Monday to Friday
Work setting:
* Office
Experience:
* Microsoft Office: 2 years (Required)
* Customer service: 2 years (Required)
* Phone etiquette: 2 years (Required)
Ability to Relocate:
* Hauppauge, NY 11788: Relocate before starting work (Required)
Work Location: In person