Responsible for overseeing the billing process for customers. Their duties include processing payments on behalf of a customer, maintaining organized financial records to aide reporting and calculating bill totals by looking through previous financial statements.
Billing/Collections Specialist duties and responsibilities
Billing Specialists perform many accounting, customer service and organizational tasks to promote the financial health of their organization. These duties and responsibilities often include:
· Searching each financial statement for any payment inconsistencies or errors
· Collaborating with customers, third party institutions and other team members to resolve billing inconsistencies and errors
· Creating invoices and billing materials to be sent directly to a customer.
· Inputting payment history, upcoming payment information or other financial data into an individual account
· Finding financial solutions for customers who may need payment assistance
· Informing customers of any missed or upcoming payment deadlines
· Calculating and tracking various company financial statements
- Software: Experience with DOMO or WinTeam extremely helpful but not required.
- Collections Experience a plus
- Excellent customer service skills required – 3+ years
Job Types: Full-time, Temporary
Pay: $22.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Weekly day range:
Work Location: In person