CHAMP Housing Navigator II
Housing Matters partners with individuals and families to create pathways out of their homelessness into permanent housing. We are a leader in working to end homelessness – and we want you to be part of our team! We are looking for individuals eager to make a difference and willing to enthusiastically commit to join in our vision that homelessness in Santa Cruz County should be rare, brief, and non-recurring.
The Calwork Housing Assistance Move-in Program (CHAMP), is a multi-agency partnership that includes the CalWORKS department at the County of Santa Cruz and requires sensitivity to and understanding of family-specific challenges is necessary for this position.
Housing Navigators develop landlord/property manager relationships to secure housing placements for adults experiencing homelessness in Santa Cruz County. The Housing Navigator II is a journey-level class expected to work with limited supervision and will support case managers in quickly finding program participants housing in the community.
Hours and Benefits
Housing Navigator II is a full-time, hourly, non-exempt position, eligible for medical, dental, vision, 403b, and our generous PTO plan.
Regular hours are Monday through Friday. Occasional evenings and weekends may be required for some positions.
Wages
Housing Navigator II
$25.53 $26.81 $28.15 $29.55 $31.03 $32.58
Housing Navigator II Starting Wage (DOE):
$25.53 $26.81
Preferred Experience and Education Requirements
OR
A Bachelor’s Degree in social work, social welfare, human services, or one of the social or behavioral sciences
Special Requirements
Knowledge of:
De-escalation and MI skills preferred
Spanish speaking a plus
County and state affordable housing policies, procedures, and programs.
Housing inspections.
Administrative procedures,
Grant compliance reporting may be required for certain positions.
principles and trends of affordable housing.
Federal and State housing regulations, programs, and procedures.
Community resources.
Public social service and assistance programs.
Interviewing and record-keeping techniques.
Typical Job Duties:
Conduct landlord/property management outreach and relationship building.
Search daily for housing and reach out to available units.
Coordinate regularly with Housing Navigators and Case Managers, including attending collaborative working group meetings.
Develop rapport and communication with both property managers and program clients.
Conduct, with Case Managers, housing needs assessment and client-driven housing searches in neighborhoods that are a good fit for the individual clients and families.
Act as client advocate in securing appropriate housing.
Facilitate rental agreements with landlords in scattered site apartments and ensure participants' understanding of rental agreements, housing policies, and procedures.
Conduct home visits with clients.
Maintain extensive, accurate records, data, and documentation of services.
Participate in Housing Matters and Case Management/Supportive Services staff meetings, case reviews, and related functions.
Maintain effective relationships with community partners and represent Housing Matters professionally in the community.
Attend training, workshops, and conferences related to the position.
Maintain confidential, professional boundaries with all program clients.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
All qualified applicants will receive consideration for employment at Housing Matters without regard to race, color, creed, religion, national origin, ancestry, physical or mental disability, medical condition (including cancer-related and genetic characteristics), marital status, sexual orientation, age (over 18), veteran status, gender, pregnancy, or any other non-merit factor unrelated to job duties. Such action shall include, but not be limited to, the following: recruitment; advertising, layoff or termination, rates of pay or other forms of compensation, selection for training (including apprenticeship), employment, upgrading, demotion, or transfer.