Title: Team Member
Department: Operations
Reports To: General Manager and/or Shift Lead
Pay: Base starts at $13 to $15 per hour pay plus tips. Base play based on experience ~ negotiable
PURPOSE OF POSITION:
Sharing our Passion One Wing at a Time: Accomplishing the Wing Zone mission begins and ands with you. You are the face of the company and will provide Uncompromising Standards, Quality and Service by ensuring the following. Hot food is always served hot, cold food cold, all food fresh in a clean environment while in full uniform with a smile.
JOB SKILLS AND REQUIREMENTS:
· Customer Service Skills: Smile, You are our customers first impression! You will often be speaking directly to the customer. Good listening skills, speaking and communicating clearly and calmly, effectively and in a friendly manner and patience will serve you well.
· Look the Part: Uphold a professional appearance within dress code guidelines. Showing up for every shift ready in a clean and well maintained uniform.
· Time Management Skills: Our shops get busy quickly. Great time management will help you get food to our customers in the most efficient way possible, avoid burning products, making order/production errors and avoiding accidents.
· Flexibility: You might be asked to work days, nights or weekends and extended hours. Having a flexible schedule is key.
· Team Work makes the Dream Work: You will need to work with your team to create a positive work environment for each other resulting in a great experience for our customers. Great teams provide a great work environment. We are looking for the greatest of the great!
· Basic Mathematics: Some hourly positions will require that you handle cash for customers, are informed of discount/promo programs as well as take stock of supplies. The ability to add and subtract quickly is necessary.
· Non-Negotiables: Must adhere to Wing Zone high standards of expectations regarding food quality, standards & service. Complete all training programs assigned to a specific duty initially and throughout the duration of your employment.
SKILLS AND KNOWLEDGE:
· Excellent customer service skills
· Ability to work in a fast paced environment
· Team Oriented, adaptable, dependable, strong work ethic and reliability.
· Flexible schedule; open to days, nights & weekends as needed.
PHYSICAL REQUIREMENTS:
· Ability to withstand work conditions in temperatures ranging from 0F-100F for short periods of time.
· Ability to move throughout the restaurant for extended periods of time
· Ability to balance and move up to 25 pounds for distances of up to 50 feet as needed
· Can move up to 50 pounds for a distance of 10 feet as needed
· Being on your feet for extended periods of time. Bending, lifting, reaching as needed in day to day operations.
EDUCATIONAL/PREFERENCES:
· High School Degree or equivalency
· At least 15 years of age
· 6 months food/restaurant experience
OUR MISSION:
To share our passion, one customer at a time.
CORE VALUES:
1. Passion – Be the Best. Good better best, never let it rest until our good is better than the best.
2. Family – Care about our Employees & our Customers equally.
3. Integrity- Walk the Talk. Doing the right thing even when no one is looking
4. Profitability- Everyone Wins
5. Genuineness – 100% Real
The above descriptions is not intended and should not be construed to be an exhaustive list of responsibilities, skills or work conditions associated with this job. It is intended to be a reflection of the principal job elements essential for making employment decisions.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 10 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid sick time
- Paid training
- Referral program
Restaurant type:
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Basic math: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Colorado Springs, CO 80918 (Required)
Ability to Relocate:
- Colorado Springs, CO 80918: Relocate before starting work (Required)
Work Location: In person