The Offset Posting Specialist will work in a team-based environment and is responsible for the accurate posting and reconciliation of remittance received through payer recoupment.
- Maintain a positive ongoing relationship with franchises through regular email or phone contacts
- Works independently, prioritizes tasks, and aligns work with Vital Care goals.
- Works as a committed team play and displays Vital Care core values.
- Obtains remittance notification from internal applications, as well as external sources for timely posting of payment to patient accounts.
- Completed reconciliation process in accordance with company policies.
- Assists Information Technology in implementation of internal applications to support the posting department.
- Works with payers and/or Revenue Cycle team members to track payer recoupments through refunds and/or offsets.
- Maintains offset portal to ensure all items are loaded and tracked correctly
- Works with collection team to timely review recoupments on claims for timely follow-up
- Works well in a team environment to ensure all payment are posted to patient accounts in a timely manner.
- Analyze explanation of benefits to ensure adjustments and transfer are applied appropriately.
- Perform additional duties of similar complexity as assigned by Vital Care Leadership.
- Reviews all payer refunds for proper refunding processes within a timely manner.
- Excellent communications skills; listening, speaking, understanding, and writing English.
- Proven understanding of processes, systems, and techniques to ensure successful posting of an insurance explanation of benefits
- Proven ability to identify gaps and problems from review of documentation, determine lasting solutions, make effective decisions, and take necessary corrective action.
- Strong organization skills with the ability to track and maintain clear, complete records of activities, cases, and related documentation.
- Proven knowledge and skill in the utilization of MS Office suite of software and pharmacy applications.
- High school diploma of equivalent
- 1-2 years of insurance posting experience preferred
Vital Care Infusion Services is an Equal Opportunity Employer