Why Join Us?
Banyan Treatment Centers stands as a nationally recognized leader in addiction and mental health care, boasting a comprehensive continuum of care and holding the esteemed Joint Commission Accreditation (Gold Seal of Approval). From our inception, we've evolved into an authority and innovator in addiction care and mental health treatment, extending our services across 17 locations and providing Telehealth options throughout the United States.
Our collective mission is straightforward yet powerful: to liberate individuals from the shackles of addiction. With a team representing diverse backgrounds, many of whom have firsthand experience with addiction, we resonate with the very community we serve. Leveraging our expansive team of dedicated professionals and a well-established infrastructure, we deliver personalized treatment to support everyone who seeks our assistance.
The banyan tree flourishes when supported by others, thriving for centuries. At Banyan Treatment Centers, we foster an environment that promotes growth for both our clients and professionals alike.
- Fast-paced, collaborative work environment with room for feedback and creative input.
- Weekly Pay-Cycle- pay day is every Friday!
- CPR Training
- Continuing Education Units for license renewal.
- Internal promotional opportunities
- Annual merit increases
- Employee Assistance and Referral Programs
- Comprehensive benefits for full-time employees:
- Medical, Vision and Dental Insurance
- Whole and Term Life Insurance
- Short and Long-term disability Insurance
- 401(k) Benefit with Employer Match
- Paid Time Off
- 7 Paid Holidays, inclusive of a floating Holiday to use at your discretion.
__________________________________________________________________________________________________________________________________________________________________________________
We are seeking an Alumni Coordinator to join out team! He/she is responsible for making outbound calls while following the outlined format for assessment of alumni and directs alumni to admissions for any alumni remitting to Banyan Treatment Centers.
Job Duties:
- Conducts outbound telephone calls to Banyan Treatment Center’s alumni.
- Alerts clinical and other staff to any special problems or issues that alumni may have that would affect treatment or recovery.
- Follows up with the alumni on any questions or needs.
- Follows protocol during phone conversations and adheres to company policies during all communication with alumni.
- Represents the program to referral sources, potential patients, and other outside individuals and agencies in a courteous, professional manner that reflects positively on the program and its staff.
- Maintains assignment boards, bulletin boards, and other communication sources.
- Maintains Alumni Facebook page (Daily Quote, Adding Users, etc.).
- Works as a liaison between Directors and vendors to plan such events.
- Maintains relationships with all Alumni via groups, phone, text message, social media and email providing necessary information, as needed.
- Maintains relationships with family via phone and email providing information, as needed.
- Facilitates Alumni Chapter Meeting and groups at all facilities, as needed.
- Schedule speakers for groups when required.
- Assists in the Admission process when necessary for readmit clients
- Communicates with Client Care coordinators via email and phone to get admission process started on alumni referrals
- Conducts initial follow up calls with Clients ensuring that all discharge plans are running smoothly, assisting with any questions or concerns
- Communicates with Client Care coordinators via email and phone to get admission process started on alumni referrals
- Interacts with Alumni on website
- Conducts and Initiates Alumni interest in events, chapter meetings, Sober sports, and other activities.
- Communicates, loops in and works with Family Services Coordinators on Alumni Clients when deemed necessary or helpful.
Qualifications and Requirements:
- Personal experience in recovery, preferred.
- Work experience in substance abuse and mental health field and/or sales, preferred.
- Experience with KIPU and Salesforce, preferred.
Abilities/Competencies:
- Knowledge of principles and practices of the discipline.
- Adheres to: Healthcare Code of Ethics
- Knowledge of Joint Commission Standards
- Knowledge of State & Federal Statutes Regarding:
- Client Confidentiality
- Drug-Free Workplace
- Corporate Integrity & Compliance
- Demonstrate Competencies in assessing:
- Mental Health
- Trauma – Abuse – Neglect – Exploitation
- Suicide - Homicide