Want to serve those who serve our country? Join the EXCHANGE!
At the EXCHANGE, we serve where our troops serve!
We are taking applications for current and future opportunities as a:
- Customer Experience Associate
- Customer Experience Specialist
- General Laborer
- Food Service Worker
- Stocker, and more!
Overview:
- Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience.
- Provides product knowledge through superior sales skills to serve the customer in one or more sales area, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, setting up promotional fixtures, displaying promotional merchandise signing, sizing, clearance, and cleanliness of the area assigned.
- Provides assistance to customers with completing price changes, special orders, online orders, and rain checks. May provide assistance to customers with military uniform dress requirements, insignia, and new items. Will assist with determining minor alterations and submission of certification, as needed.
- Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
- Operates a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance.
- Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
- Performs other duties as assigned.
Qualifications:
Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.
Benefits:
- Tax free purchases at the Main Exchange Store and restaurants!
- Paid lunch for Food Service employees.
- Access to base activities such as family events.
- Employee access to pools, fitness center, Arts and Craft, and more!
- Growth and Training Opportunities.
- Opportunity to be a part of a global organization.
Job Types: Full-time, Part-time, Temporary
Pay: $15.00 - $18.31 per hour
Benefits:
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotating shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work setting:
Ability to Commute:
- Scott AFB, IL 62225 (Preferred)
Ability to Relocate:
- Scott AFB, IL 62225: Relocate before starting work (Required)
Work Location: In person