Operations Manager – Pierce Tavern
Job Summary
The Operations Manager is integral to the success of Front of the house and service standards at Pierce Tavern. In this role, the Operations Manager will manage the overall execution of service at the restaurant. This person will be responsible of overseeing hourly training, supply orders, management of 50 hourly employees, participating in weekly meetings to help drive your business. This role requires in-depth knowledge of company policies and procedures in support of our goal of delivering exceptional guest experience. Our Operations Manager will work alongside our Bar Manager to maintain seamless execution in the FOH operations. The Operations Manager actions will align with our company core values, relationship building, creative marketing, and operational efficiency. The position will help guide team members to meet all Pierce Tavern operating and service standards.
Job Duties
- Acts as a representative of Piece Tavern’s Core Values
- Monitors sales and profit performance results to optimize our profitability
- Leads research and development and assists in the roll-out of new food and beverage products and programs seasonally
- Maintains close collaboration with the culinary, menu marketing, and operations teams during product development
- Reaches purchasing objective for Restaurant supply orders
- Conducts on/off boarding for all employees along with payroll functions
- Motivates, trains, and develops management team around him
- Demonstrates and reinforces leadership behaviors necessary to gain team members' loyalty, satisfaction, and pride
- Implements new company initiatives and procedures passed down
- Responsible for staff scheduling for the FOH and over 40 employees
- Provides direction to location Managers to ensure compliance with all Company purchasing and cost budgets
- Works with local vendors to ensure proper pricing and product availability
- Responsible for cash handling, reconciliation and maintaining all receipts of purchases
- Reports directly to the General Manager
Skill Requirements
- 2 years of experience leading and developing in a Operations Managers role or similar
- Professional demeanor with effective communication, both verbal and written
- Strong sense of urgency and ability to apply learned skills quickly
- Experience with new concepts, menu and recipe development, food presentation, and creative skills that result in the
achievement of business objectives
- Receptive to critical feedback from peers, management, ownership, and guests
- Strong understanding of themed and innovative food & beverage preparation and menu selection
- Firm grasp of beverage, and supply purchasing and inventory control.
- Ability to perform basic math skills, analyze data and draw conclusions from the information at hand
- Proficient in Microsoft Office applications, specifically Word and Excel
- Ability to maintain composure and poise under pressure
- Knowledge of and compliance with all food safety, beverage, and sanitation requirements
Physical Requirements
- Able to stand for extended periods (10-12 hours)
- Able to move about on foot to accomplish tasks. Bend, lift, carry, reach/extend arms and hands above shoulder height
frequently, or move in a constantly changing environment.
- Maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person