· Branch Operations Manager
Job Profile Summary
The WORLPAC Branch Operations Manager directs warehousing activities for organization by performing the following duties personally or through subordinates.
· Job Description
Job Description
Summary: The WORLPAC Branch Operations Manager directs warehousing activities for organization by performing the following duties personally or through subordinates.
Essential Duties and Responsibilities
· Ninety percent of time spent directly managing Assistant Branch Operations Manager and 5 or more associates in warehouse and delivery.
· Carries out management responsibilities in accordance with the organization’s policies and applicable laws.
· Responsibilities include interviewing, hiring and training associates; planning, assigning and directing work; conducting performance appraisals and recommending pay increases; recommending rewards, conducting associate counseling and disciplinary actions, addressing complaints and resolving problems when possible.
· Regularly prepares written memos to Regional Operations Manager and Human Resources and prepares associate counseling memos and performance appraisals.
· Responsible for the overall direction, coordination and evaluation of this unit.
· Instills and maintains a customer service oriented philosophy in all conduct of self and subordinates.
· Confers with customers and department heads to evaluate, promote and provide improved and expanded services in the area.
· Develops plans for efficient use of resources (materials, equipment and associates).
· Prepares annual operational budget for submission for approval.
· Follows operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials and keeping warehouse inventory current.
· Makes recommendations for improvements to procedures.
· Responsible for all monies collected from customers as well as petty cash and will call funds.
· Inspects physical condition of warehouse and equipment, including delivery vehicles.
· Ensures repairs are made and submits requisitions for replacement of equipment if needed.
· Confers with department heads to ensure coordination of warehouse activities with activities of other functions such as production, sales, records control, purchasing and human resources.
· Ensures cash management, replenishment, bin locations, returned merchandise and inventory errors are processed according to company standards.
· Participates in planning personnel safety, training and building protection activities.
· Ensures safety procedures are followed and makes recommendations regarding safety issues.
· All associates have the responsibility for following rules and guidelines set forth in the Company Policies, Procedures and Code of Conduct, as well as a moral obligation to look out for the safety and wellbeing of their fellow associates.
· Associates also have the responsibility to report violations of the Policies and procedures and report any safety concerns to their supervisor/manager.
Position is eligible for bonus based on individual and group performance.
· Additional Job Description
Additional Job Description
Branch Operations Manager
Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? If so, this may be exactly what you’re looking for. At WORLDPAC, we import and distribute original equipment and quality replacement automotive parts to select specialty import and domestic service centers and we strive to be the best parts provider in the automotive after-market industry. We’re part of Advance Auto Parts, the largest after-market auto parts provider in North America.
We are looking for positive, goal-driven, car enthusiasts to join our collaborative branch team as Branch Operations Manager.
What we have to offer:
· A safe and healthy work environment;
· Opportunity to work for the largest after-market auto parts provider in North America;
· Career Advancement – internal promotions and Visibility to career growth opportunities across the entire Advance Auto Parts organization;
· Access to a robust online training system for personal or leadership development;
· A rewarding organizational culture through our Team Member recognition program;
· Employee discounts on auto parts;
· Competitive benefits package after 90 days of employment – health/dental, life insurance, AD&D, short/long term disability, etc.;
· Financial benefits including group RRSP with employer contribution and;
· Discounted Employee Stock Purchase plans for all permanent Team Members.
About the Position:
The Branch Operations Manager directs warehouse activities for the company by performing the following duties personally, or through subordinates:
· You are passionate about Operations Leadership, Health & Safety and Developing a professional Branch Team – you lead by example;
· You Champion Inclusion – you hire a diverse workforce to support our customers;
· You foster a Safe & Healthy Workplace Culture- to ensure the health and safety of our DC employees and our customers. You enforce all work and safety rules in order to ensure compliance with federal and provincial law, OSHA Regulations, and distribution center operations policies & procedures;
· Directly manage the Assistant Branch Operations Manager and branch teammates in the warehouse and delivery operation;
· Lead recruiting/on-boardingactivities including interviewing, hiring, training;
· Plan, assign and direct work as required to meet the deadlines and targets of the branch;
· Instill and maintain a customer service oriented philosophy in all conduct of self and subordinates;
· Follow operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials and keeping warehouse inventory current;
· Make recommendations for improvements to procedures;
· Responsible for all monies collected from customers as well as petty cash and will call funds;
· Ensure cash management, replenishment, bin locations, returned merchandise and inventory errors are processed according to company standards;
· Manage the safety and maintenance repairs for delivery vehicles; Ensure safety procedures are followed and makes recommendations regarding safety issues.
What you bring to the team:
· Must have a minimum of three years of supervisory/management experience including coaching and performance management;
· Must have a minimum of one year of cash handling;
· Minimum 3 years’ class G driving experience required and must maintain a clean driver's abstract;
· Maintains a professional appearance and follows the customer service philosophy of the Company;
· Must be available Monday to Friday as well as alternating Saturdays;
· You are a self-starter, are reliable and are a team player - Experience working in a team-orientated, collaborative environment, with strong leadership and interpersonal skills;
· Education: High School Diploma/GED.
Physical Demands: The details described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking, standing and sitting. The employee is required to be able to talk and hear, and use hands and fingers to keyboard; reach with hands and arms; stoop and crouch. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
Work Environment: The details described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is working in a branch/DC and office environment. The employee is also occasionally exposed caustic chemicals. The noise level in the work environment is usually moderate.
Branch Operations Lead
The Branch Operations Lead assists Branch Operations Management in leading daily warehouse operations.
Job Description
Summary: The Branch Operations Lead assists Branch Operations Management in leading daily warehouse operations.
Essential Duties and Responsibilities
- Spends seventy percent of time directly supervising five or more associates in warehouse and delivery in accordance with Manager in Training Job Description's.
- Carries out supervisory responsibilities in accordance with the Company’s policies, procedures and applicable laws.
- Participates in supporting teammates in their training opportunities, enabling immediate application to daily work.
- Keeps current on all required training.
- Confers with Assistant Manager and/or Manager to ensure coordination of warehouse activities.
- Works closely with Assistant and Branch Manager to learn all functions of Branch Management, including but not limited to; operations, staffing, training, branch assets, expense management, budgeting, etc.
- Maintains daily workflow for delivery orders. During peak business hours, assists associates working in warehouse and as delivery drivers. Ensures replenishment orders and returned merchandise are processed according to Company standards.
- Participates in planning personnel safety, training and plant protection activities. Ensures safety procedures are followed and makes recommendations regarding safety.
- Understands vehicle and workers’ compensation reporting and documentation procedures.
- Reviews, understands, and follows branch procedures, serving as a role model to ensure compliance by all teammates.
- Reports violations of policies and procedures and safety concerns to manager.
- Maintains a customer service oriented philosophy in all conduct of self and teammates.
- Ensures operations procedures are followed for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.
- Recommends improvements to procedures.
- Informs assistant manager and/or manager of physical condition of warehouse and equipment. Ensures needed repairs are known and performed. Submits requisitions for equipment replacement if needed.
- Uses company vehicle to deliver products and equipment to customers in a safe and courteous manner.
Required skills
- Previous warehouse experience, including leading or planning the work of other teammates.
- Must meet all applicable state-specific driver’s license requirements prior to driving a company vehicle to perform delivery duties.
- Demonstrated self-starter and a motivated individual, willing to learn new skills and gain knowledge about all aspects of branch operations.
- Requires demonstrated organizational, supervisory, and time management skills.
- Strong interpersonal and written communication skills; able to provide direction and instruction to other teammates.
- Ability to read and interpret documents such as safety rules, operation policies, procedures and work instructions.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Additional Job Description
Additional Job Description
BRANCH OPERATIONS LEAD
Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? If so, this may be exactly what you’re looking for. At WORLDPAC, we import and distribute original equipment and quality replacement automotive parts to select specialty import and domestic service centers and we strive to be the best parts provider in the automotive after-market industry. We’re part of Advance Auto Parts, the largest after-market auto parts provider in North America.
We are looking for positive, goal-driven, car enthusiasts to join our collaborative team as a Branch Operations Lead.
What we have to offer:
- A safe and healthy work environment;
- Opportunity to work for the largest after-market auto parts provider in North America;
- Career Advancement – internal promotions and Visibility to career growth opportunities across the entire Advance Auto Parts organization;
- Access to a robust online training system for personal or leadership development;
- A rewarding organizational culture through our Team Member recognition program;
- Employee discounts on auto parts;
- Competitive benefits package after 90 days of employment – health/dental, life insurance, AD&D, short/long term disability, etc.;
- Financial benefits including group RRSP with employer contribution;
- Safety boot allowance;
- Discounted Employee Stock Purchase plans for all permanent Team Members.
About the Position:
The Branch Operations Lead assists Operations Management in leading daily warehouse operations and is responsible for:
- Following all safety rules and applicable laws;
- Under direct supervision, spends seventy percent of time directly supervising DC/Branch associates in warehouse and delivery in accordance with Manager- in- Training Job Description's Essential Duties and Responsibilities;
- Carries out supervisory responsibilities in accordance with the Company’s policies, procedures and applicable laws; Participates in supporting teammates in their training opportunities, enabling immediate application to daily work. Keeps current on all required training;
- Key Holder - Responsible to open and close the Branch as required;
- Confers with Assistant Manager and/or Manager to ensure coordination of warehouse activities;
- Works closely with Assistant and Branch Manager to learn all functions of Branch Management, including but not limited to; operations, staffing, training, branch assets, expense management, budgeting, etc;
- Maintains daily workflow for delivery orders. During peak business hours, assists associates working in warehouse and as delivery drivers. Ensures replenishment orders and returned merchandise are processed according to Company standards;
- Participates in planning personnel safety, training and plant protection activities. Ensures safety procedures are followed, and makes recommendations regarding safety. Understands vehicle and workers’ compensation reporting and documentation procedures; Reports violations of policies and procedures and safety concerns to manager;
- Reviews, understands, and follows branch procedures, serving as a role model to ensure compliance by all teammates;
- Ensures operations procedures are followed for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current;
- Maintains a customer service oriented philosophy in all conduct of self and teammates;
- Uses company vehicle to deliver products and equipment to customers in a safe and courteous manner;
- Other tasks as may be required.
What you bring to the team:
- Must have a minimum of 6 months to 1 year of relevant experience;
- You are a team player – You are dedicated to contributing to a collaborative team with a positive and friendly attitude and contribute to a safe work environment;
- Previous warehouse experience including leading or planning the work of other teammates;
- Minimum 3 years’ class G driving experience required and must maintain a clean driver's abstract;
- Maintains a professional appearance and follows the customer service philosophy of the Company;
- Flexible! Must be available Monday to Friday as well as alternating Saturdays;
- You are reliable – You are a self-starter who is dependable in completing tasks and is responsible with company equipment;
- Must be able to lift 50 lbs;
- Education: High School Diploma/GED.
Physical Demands: The details described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be driving, walking, lifting or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment: The details described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually driving from location to location or working inside.
Job Type: Full-time
Pay: $60,000.00 - $68,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Relocation assistance
- Tuition reimbursement
- Vision insurance
Physical setting:
Schedule:
Experience:
- Sales: 1 year (Preferred)
- Management: 3 years (Required)
Ability to Relocate:
- Revere, MA 02151: Relocate before starting work (Required)
Work Location: In person