*Hand Surgery Speci
ists of Nevada*
*Front Offic
Specialis
- nd Ben
- ts and Eligibili
-
*JOB SUMMARY:*
- esponsible fo
- upporting the da
-to-day clinic resp
da’s premier hand to
lence.
H
- Surgery Spe
- lists of Nevada
ides the m
- up to date techniques and procedures
ith a focus
- interest in the care and treatmen
f injuries and illnesses
ffecting the upper extremity from the hand to shoulder.
We pride ourselves on accessibility to patients, insurance carriers, adjusters, and referring physicians. By giving each patient the time and attention required for their specific condition, we believe we can effectively render excellent care while listening to their concerns, issues, and addressing their questions.
*ESSENTIAL DUTIES AND RESPONSIBILITIES*
* Providing exceptional customer service
* Check in / check out of patients
* Verifying insurance eligibility including initiation of prior authorization if necessary
* Answering phone calls, triaging to clinical teams
* Ensuring collection of copayments, applicable deductibles, and providing surgery quotes
* Scheduling, including rescheduling appointments, including urgent and routine visits
* Timely routing of faxes and clinical documentation
* Further clinic support tasks as determined by practice administration
* Greet all patients with a smile and friendly attitude
* Data entry
*CORPORATE CULTURE RESPONSIBILITIES*
* Comply with healthcare service standards
* Perform other duties as may be assigned cheerfully and willingly
* Professional appearance and demeanor
* Treating others with respect, patience, and a caring spirit
* Function as a team player
* Reflect the values of the practice
*EDUCATION/EXPERIENCE REQUIREMENTS*
* High school education or GED equivalency;
* 2-5 years’ experience in a medical office preferred
* Computer skills and incorporation of technology, including Microsoft Word, Excel, Adobe, electronic medical records use and application, online form generation
*KNOWLEDGE, SKILLS AND ABILITIES*
* Customer service and conscientious work habits
* HIPAA guidelines
* Basic knowledge of medical terminology, diagnostic coding
* Medical Coding - Knowledge of Current Procedural Terminology (CPT) and ICD-10 diagnostic coding.
* Active communication skills, including written and spoken
* Critical thinking
* The ability to recognize problems, identify solutions or route to coworkers for solution
* Multi-tasking
* Basic principles of revenue cycle management
* Spanish language skills preferred, but not required
*PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS*
* Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
* Standing/Walking: Occasionally; activity exists up to 1/3 of the time
* Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time
* Ability to look at a computer screen for extended periods.
* Ability to perform constant repetitive hands and finger motions.
* Ability to effectively communicate both verbally and in written form
*EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS*
* Must exhibit stable work behaviors daily
* Must possess adequate individual coping skills
* Ability to remain calm and professional regardless of workload or time constraints.
* Must be able to work under stress and remain calm and professional.
*WORK ENVIRONMENT*
* Exposed to frequent interruptions in daily functions/schedule.
* Must be available to customers and coworkers throughout the day
* Ability to adapt
*COMPENSATION DETAILS*
* Salary commensurate with experience
* 401k/Vision/Dental/Health insurance available
* Full time work week, office hours 8:00 to 5:00
* Paid time off
*CLINIC LOCATIONS*
* 9321 W. Sunset Rd, Las Vegas, NV 89148
* 1617 E. Windmill Lane, Suite 100, Las Vegas, NV 89123
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Healthcare setting:
* Private practice
Medical specialties:
* Orthopedics
* Surgery
Schedule:
* 8 hour shift
* Monday to Friday
Education:
* High school or equivalent (Preferred)
Experience:
* Medical office: 1 year (Required)
Work Location: In person