This position is a combination of incoming telephone call interaction and basic paperwork administration under the direction of the Office Manager.
Duties and Responsibilities
- Exercise excellent customer service while interacting with patients, referral sources and staff over the telephone.
- Participate in monthly checklist activities as assigned.
- Keep front desk area clean and neat.
- All other duties and responsibilities as assigned.
Qualifications
Knowledge, Skills, and Abilities
- Basic clerical and administrative skills.
- Excellent customer service skills with professional and courteous phone etiquette.
- Proficient with multi-line telephone system, and efficiently managing incoming calls.
- Working knowledge of Internet and Microsoft Excel, and Word.
- Attendance and punctuality a must.
- Strong organizational skills with the ability to multi-task.
Qualifications (Experience, Education, Licensure, Certification)
- Previous home health or medical office experience preferred.
Working Conditions
Receptionists work in areas that are highly visible and designed and furnished to make a good impression. Most work stations are clean, well-lighted, and relatively quiet Work is sedentary in nature.
Job Type: Full-time
Schedule:
Experience:
- Receptionist: 2 years (Preferred)
- Administrative Assistant: 1 year (Preferred)
Location:
- Auburn, CA 95603 (Preferred)
Work Location: In person