The Surgery Scheduler is responsible for scheduling patients for surgery with outstanding customer service for West Texas Surgery Center and the Abilene Surgery Center.
ESSENTIAL FUNCTIONS
Practices with ethical and legal guidelines
Knows and demonstrates patient care services that ensure the safety, comfort, and protection of the patient
Knows and demonstrates surgery paperwork requirements
Knows and demonstrates consent protocol for clinic surgery procedures
Problem solves paperwork and provides an expedient solution, as needed
Maintains records and reports of any cancellations and rescheduling of patients as well as notifying physicians of the changes
Works with clinic supervisor to problem solve surgery sign-up
Responsible for calling insurance companies and verification of and insurance pre-authorization on all patients of West Texas Retina and or Abilene Surgery Center patients
Notifies Patients of the co-pays, deductibles, co-insurance or portion of payment prior to procedures (lasers or surgeries) …to include old balances
Maintains patient confidentiality and HIPAA compliance
REQUIRED SKILLS
Ability to work independently and have strong organizational and time management skills
Strong Critical thinking and problem-solving skills
Ability to work under pressure
Dependable
Exercise sage judgment in decision making
Must possess honesty, integrity, and accountability
Demonstrates tact and understanding when dealing with patients, team members, members of other disciplines, and the public
Can effectively communicate with upper-level management and external patients in both a written and verbal manner
Ability to manage high volume of financial transaction in a fast-paced environment
Responsible to do and delivery of reconciliation to internal department with set time frames
WORK ENVIRONMENT
The Surgery Scheduler will work primarily in an office office/clinic setting.
PHYSICAL DEMANDS
Must be able to move intermittently throughout the day
Must be able to speak and write the English language in an understandable manner
Requires repetitive hand motion Minimal lifting and carrying requirements
TRAVEL
Minimal travel required.
DIRECT REPORTS
None
REQUIRED EDUCATION/EXPERIENCE
High school diploma or GED
PREFERRED EDUCATION/EXPERIENCE
Highly recommended
CERTIFICATIONS
None required
Job information updated: 03/21/2024
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to commute/relocate:
- Abilene, TX 79606: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person