Spa Sales Associate
Hand and Stone Massage and Facial Spa – Bala Cynwyd, PA
***Do you dread going to work every day? Well, why don't you WORK SOMEWHERE FABULOUS & POSITIVE??!!!
Hand and Stone Bala Cynwyd has an opening for someone with an infectious personality, a great work ethic and exudes self-confidence!! Our Spa Sales Associate (SA) is the first person our clients meet before their service(s) and the last person they see after their service(s). SA’s play a vital role in customer relations. The SA is responsible for increasing membership sales, scheduling appointments and upgrading services by engaging and connecting with clients to ensure a positive spa experience. The Spa Sales Associate will also have the responsibility of opening and closing the Spa in the absence of the Manager.
Spa Sales Associate Responsibilities:
- Drives membership sales and retention by suggesting positive benefits of our Lifestyle Program
- Detailed knowledge of the menu of services
- Effectively communicate sales, promotions, and services options with clients
- Execute the daily operational tasks, day to day goals and priorities assigned by management
- Uphold store cleanliness standards
- Scheduling appointments and balancing the daily schedule
- Communicating the continually changing schedule and operational needs with teammates
- Able to lift up to 25 lbs.
- Demonstrates values and behaviors consistent with our culture
- Maintains proper grooming at all times
- Must be punctual
Spa Sales Associate Qualifications:
- Sales and/or customer service experience highly preferred
- Capable of working flexible hours (evenings and weekends are required)
- Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience
- Experience with Millennium software a plus
- Critical thinking skills, including conflict resolution
- Excellent verbal and written communication skills
- A fast learner, with a positive attitude, and remain calm in fast pace environment
- Computer proficient (a knowledge of retail/appointment booking computer systems, a plus.)
- A strong team player with ability to work independently with minimal supervision
- Exceptional organizational and prioritizing ability, high attention to detail, and ability to multitask
What’s in it for you?
- Hourly wage plus commissions and bonuses
- Paid training
- Flexible schedules
- Professional and safe work environment
- Employee discounts
- Employee rewards program/employee referral bonus
- Contests
If you are interested in a positive change in your life, please email your resume and come join our team!!!
We look forward to hearing from you!
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Retail sales: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person