Job Summary: We are seeking a dynamic and creative Hotel Entertainment Events Planner to oversee and coordinate a variety of entertainment activities and events for our guests. This role involves designing, planning, and executing entertainment programs that enhance the guest experience, similar to the role of an entertainment director on a cruise ship. The ideal candidate will have a passion for hospitality, excellent organizational skills, and the ability to engage and entertain guests of all ages.
Key Responsibilities:
Entertainment Program Development:
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Develop and implement a diverse range of entertainment activities and events for guests, including live shows, themed nights, games, and recreational activities.
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Create and maintain a monthly events calendar, ensuring a variety of options to cater to different guest preferences and demographics.
Event Planning and Coordination:
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Plan and coordinate all aspects of events, including scheduling, logistics, staffing, and budgeting.
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Collaborate with other hotel departments (e.g., food and beverage, marketing, housekeeping) to ensure seamless execution of events.
Guest Engagement:
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Actively engage with guests to promote participation in events and activities.
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Respond to guest feedback and adjust entertainment offerings as needed to enhance guest satisfaction.
Vendor and Performer Management:
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Source and manage relationships with external vendors, performers, and entertainers.
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Negotiate contracts and ensure all performers meet the hotel's standards and requirements.
Budget Management:
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Develop and manage the entertainment budget, ensuring cost-effective use of resources.
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Monitor expenses and report on budget performance to senior management.
Marketing and Promotion:
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Work with the marketing team to promote events and activities through various channels, including social media, email newsletters, and in-hotel advertising.
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Develop engaging promotional materials to attract guest participation.
Health and Safety:
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Ensure all events and activities comply with health and safety regulations.
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Conduct risk assessments and implement necessary safety measures.
Feedback and Improvement:
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Collect and analyze guest feedback to continuously improve the entertainment program.
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Stay updated on industry trends and incorporate new ideas to keep the entertainment offerings fresh and exciting.
Qualifications:
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Bachelor's degree in Hospitality Management, Event Planning, or a related field preferred.
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Proven experience in event planning, hospitality, or entertainment management, preferably in a hotel or cruise ship environment.
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Excellent organizational and multitasking skills.
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Strong communication and interpersonal skills.
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Creative thinking and problem-solving abilities.
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Ability to work flexible hours, including evenings, weekends, and holidays.
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Proficiency in Microsoft Office and event management software.
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CPR and First Aid certification is a plus.
Physical Requirements:
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Ability to stand and walk for extended periods.
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Capability to lift and move event equipment and supplies as needed.
Work Environment:
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Fast-paced hotel environment with frequent guest interaction.
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Occasional exposure to outdoor weather conditions during events.