Overview
As a Site Manager at Raio Dental, you’ll have the opportunity to build a promising career and a bright future. At Raio Dental, we’ll help you take your drive and dedication as far as you want to go.
In this entrepreneurial role, you’ll use your team-building skills to help us establish a new, state-of-the-art office. If you’re looking for an opportunity to enjoy both professional excellence and a balanced lifestyle, join us at Raio Dental.
We are seeking an experienced Site Manager to join our team. The ideal candidate will have a background in management, specifically within a dental clinic setting. The Site Manager will oversee daily operations, manage staff, and ensure efficient office functioning. Strong attribute in Treatment planning and Dental billing.
PRIMARY RESPONSIBILITIES
Responsible for administering the day-to-day activities of the office, including: patient and employee relations; staff interviewing/dismissal; management of marketing and communications efforts; ensuring regulatory compliance; staff training and motivation. Assist the dentist with other tasks as assigned.
SPECIFIC DUTIES
- Manage day-to-day operations of dental office
- Manage and direct staff assignments and activities, in accordance with office policies and applicable laws
- Manage compliance with OSHA, state and federal regulations
- Know and follow dental office contingency plan
- Stay current with trends, legislation and regulations in the dental profession
- Manage patient financial accounts
- Manage the hiring and ongoing performance of staff
- Oversee patient relations and handle patient complaints
- Help explain office policy to patients
- Help support staff as needed (i.e., appointment scheduling, collections, insurance, etc.)
- Monitor patient relations with regular patient satisfaction surveys
Staff Management
- Assign, direct and manage staff duties, as assigned by the dentist
- Determine staff schedules
- Recruit, interview and hire employees as directed by the dentist
- Orient and train new staff
- Organize staff training on OSHA and HIPAA compliance
- Monitor staff performance Conduct staff and salary reviews
- Coordinate team meetings Engage in conflict resolution
Marketing and Public Relations
- Implement marketing strategies
- Coordinate event planning, volunteer and mentorship opportunities, community outreach, and similar programs Assist with dental office facility management Social Media
- Oversee the development and maintenance of pages on appropriate social media platforms, including the practice blog
- Supervise the creation of appropriate and engaging social media content
- Monitor and manage comments and questions that arrive via social media channels
- Develop and implement a strategy for handling negative reviews on sites such as Yelp
- Stay current with trends in the dental profession and social media in general
Requirements
- High school diploma or equivalent; some college preferred
- Proven experience as Dental Office Manager- 3+ years
- Working knowledge of computers for word processing, insurance claims processing and revenue cycle management
- Knowledge or experience in staff management
- Excellent communications skills
- Team player
- Conflict resolution experience
- Customer service or patient relations experience
This position offers the opportunity to work in a dynamic healthcare environment with room for professional growth. If you possess the required qualifications and are looking to excel in a challenging yet rewarding role.
Job Type: Full-time
Pay: $85,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
Experience:
- Dental Office Management: 3 years (Required)
- Dental Billing: 2 years (Required)
Language:
Ability to Commute:
- Hempstead, NY 11550 (Required)
Ability to Relocate:
- Hempstead, NY 11550: Relocate before starting work (Required)
Work Location: In person