Job Title: Front Desk Receptionist
Location: Mt. Pleasant, SC
Job Type: Full-time
Pay for Receptionist: $20 - $23 per hour + bonus!
Benefits for Receptionist:
- PTO
- 401k
- Membership with Lowcountry-Wellness Center that includes:
Monthly concierge membership.
Annual exam, including well-woman exam.
All basic healthcare visits.
All labs at cost.
24-hour access to holistic nurse practitioners.
Work Schedule for Receptionist:
- Monday, Tuesday, Thursday, and Friday
- 8 AM to 6 PM (w/ lunch break)
- Wednesday 1-hour staff meeting per month
- 1 Saturday per month from 8 to noon
- 36 hours per week
Job Description for Receptionist:
This dynamic role requires a proactive and organized individual to oversee front desk operations and coordinate patients and staff. If you thrive in a fast-paced environment and have a passion for delivering excellent patient experiences, we want you on our team.
Responsibilities for Receptionist:
Opening:
- Turn on lights, AC, TV, lamps, music, compressor, and x-ray.
- Clean and fill diffusers, empty dehumidifier, clean vacuum, and fill water jug.
- Check voicemail and email.
- Return calls and emails.
- Fill openings and work on the cancellation waitlist.
- Prepare iPads for doctors.
Daily Tasks for Receptionist:
- Greet and check patients in and out. Accept payments and schedule patients accordingly.
- Answer phone calls, including back desk overflow and new patient calls.
- Check email and review wave every 10 minutes.
- Schedule new patients who call or make inquiries through the website.
- Reschedule patients needing appointment changes.
- Fill openings using the cancellation list and recalls.
- Enter new patient information, verify insurance, and enter patient information in the x-ray.
- Create charts for new patient folders.
- Keep up with re-exams and ensure patients are on the DX list as needed.
- Handle patient communications, such as sending x-rays.
- Make folders for new patients and reports.
- Write thank you notes for patient referrals.
- Perform basic tidying, including front door glass, mats, and areas behind patients.
- Ensure bathrooms are fully stocked and tidy.
Closing:
- Review charts for the next day and update as needed.
- Turn off lights, AC, power strip, lamps, compressor, and x-ray.
- Close the doors offices, and run the vacuum.
- Plug in iPads and Insight scanner.
- Tidy front desk and reception area.
- Gather trash and take it to the dumpster.
- Turn on the alarm and lock the front door.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
Work Location: In person