Provides prompt, efficient and friendly customer service. Receives deliveries, stocks product, maintains product displays, and reviews the status and appearance of the merchandise for freshness. Comply with Company policies on freshness dating. Maintain clean work areas by consolidating and organizing product.
Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store. • Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s designated department or elsewhere in the store. • Genuinely thanks each customer and invites them back. • Assists customers by: (examples include) o escorting them to the products they’re looking for o securing products that are out of reach o loading or unloading heavy items o making note of and passing along customer suggestions or requests o performing other tasks in every way possible to enhance the shopping experience.
Assists customers by: (examples include) o escorting them to the products they’re looking for o securing products that are out of reach o loading or unloading heavy items o making note of and passing along customer suggestions or requests o performing other tasks in every way possible to enhance the shopping experience. • Answers the department telephone promptly and provides friendly, helpful service to customers who call including taking product orders. • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. • Responsible for proper inventory control through pricing, labeling, watering, and stocking. • Ensures an adequate product supply is ready and on hand and develops or follows a production list. • Reviews the status and appearance of the product for freshness and replenishes and rotates product. • Builds and replenishes floral displays. • Ensures proper merchandising of product by understanding schematics, merchandising of advertised items, proper signage procedures, and meeting customer demands. • Checks invoices against delivered products and supplies; places delivered products and supplies in designated product storage areas according to “5S” standards. • Prepares and completes all daily record keeping and documentation required by Company, Store Director or Floral Manager
Job Type: Part-time
Pay: From $14.70 per hour
Expected hours: 15 – 30 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
Ability to Relocate:
- Schaumburg, IL 60193: Relocate before starting work (Required)
Work Location: In person