Title: Pretrial Case Manager
Reports To: Pretrial Supervisor
FLSA: Non-Exempt
Status: Full-time
Supervisory Responsibility: Not Applicable
Purpose of the Role:
Rapidly after release into the program, the Case Manager conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions that will be required under the supervision plan. The case manager assists participants on their caseload to comply with supervision appointments and court appearances during the pendency of their legal case. The Case Manager also conducts ongoing service need assessments with participants and develops collaborative service plans addressing identified needs and goals. The Case Manager will ensure participants receive services that are strengths-based, gender-specific, and culturally sensitive while adhering to the core principles of risk, need, and responsivity to reduce recidivism, increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration.
Job Description:
· Provide supervision and community-based services to a caseload of pretrial participants.
· Rapidly (within 24-48 hours of release) conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant's supervision plan.
· Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants' successful completion of mandated supervision appointments and court appearances during the pendency of their legal case.
· Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests.
· On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment.
· Link participants to treatment based on their eligibility, preferences and needs and provide escort 10 community services.
· Ensure the timely flow of community outreach and case management activities to meet program goals and objectives.
· Utilize problem solving techniques, motivational interviewing as an integral part of the pretrial supervision and case management process approach, to help motivate and engage individuals in any needed process of change.
· Provide all services in a gender-responsive, trauma-informed way and adheres to the core principles of risk-need-responsivity.
· Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational training and employment services providers, legal services providers, medical care providers, and family providers).
· Follow program community-based monitoring protocols for high-risk and high need program participants and request/participate in case reviews to address complex cases.
· Enter assessment, supervision appointment reporting, progress note documentation into program database; conduct all electronic charting activities and reporting in accordance with confidentiality regulations and in a timely fashion.
· Meet monthly case management contact and outreach goals as established by supervisory staff
Work Schedule: Monday – Friday, 9am – 5 pm with some flexibility around client needs.
Physical Environment:
o Traditional office environment.
o Must be comfortable attending appointments at various courts, agencies, facilities, and client’s homes.
Physical Demands: Must be able to drive a motor vehicle and carry up to 20 lbs.
Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time.
o Must be able to interact with persons having mental health issues, periods of instability (i.e., lack of shelter, food, clothing, or support), recently released from an institution (i.e., hospital, prison), limited comprehension and/or ability to manage through complex scenarios.
Qualifications for this Role:
· Bachelor’s degree or equivalent experience
· Minimum of four years of experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system.
· Extensive knowledge of community treatment, support services and resources
· Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services
· A Valid Driver License is required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed.
· Bilingual English/Spanish a plus.
Job Type: Full-time
Pay: $44,000.00 - $47,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (Required)
Ability to Commute:
- White Plains, NY (Required)
Ability to Relocate:
- White Plains, NY: Relocate before starting work (Required)
Work Location: In person