We are currently seeking an experienced HR Generalist to join our rapidly growing team! This position is an ONSITE position in Bristol, TN!
If you bring dynamic energy to the table, thrive in an exceptionally face-paced environment, and have a passion for training, education & talent development, then this could be the best step yet in your career!
Working at Advanced Call Center Technologies (ACT,) is more than just a job. It’s an opportunity to join something bigger. As an employee-owned company, employees have a path to becoming shareholders and co-owners in the company. When you join ACT, you are taking control of your future and benefiting directly from our company’s success. You will be personally rewarded for your contributions as our company shares grow in value.
We offer:
· Opportunities to advance within
· Fantastic Supervisors and a Positive environment
· Healthcare and other benefits for you, your spouse, and/or children after 90 days
· Employee Ownership Program – a company paid, long-term benefit
· Paid time off and paid Holidays' after 90 days
The HR Generalist position is responsible for aligning business objectives with employees and management in designated business units. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The HR Business Partner maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition.
Competency: To perform the job successfully, an individual should demonstrate the following competencies:
- Background in employment law and other government compliance regulations is preferred
- Ability to objectively coach employees and management through complex, difficult, and emotional issues.
- The ability to research and analyze various data.
- Must have the ability to make recommendation to effective resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law.
- Ability to organize and prioritize work.
Education and/or Experience:
Bachelor's degree from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience. PHR certification desired.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Human Resource systems; Internet software; Spreadsheet software and Word Processing software.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Who We Are
ACT is U.S.-based business process outsourcing provider delivering world-class total experience solutions. What that means in lay terms is that we help companies deliver amazing customer experiences by committing to provide extraordinary employee experience, digital experience, and user experience, in a multi-experience, omni-channel model. We are inventive, technology minded, and customer obsessed. We go beyond the call to make every interaction count.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Human resources: 2 years (Required)
Ability to Relocate:
- Bristol, TN: Relocate before starting work (Required)
Work Location: In person